Lindauer Mac Consulting
Lindauer Mac Consulting

Lindauer Mac Consulting

Offers remote services
Discounts available
Offers remote services
Discounts available
contact for price

Zip code
Computer issue

Responds in about 2 hours

Introduction: I understand the needs of business owners, and I speak English, not Tech to my clients. For businesses, it means that the owners don't have to be concerned about their technology... they can be more relaxed about it. For all Mac users, I can communicate with them in ways they are comfortable with, while conveying the concepts they need to understand. I can work remotely over the internet to help clients when that is a good solution as well. What do I like best about my work? Helping people. I get enormous satisfaction when I see the expression on my client's face change from frustration or confusion to a smile.
Overview

Hired 5 times

1 similar job done near you

Background checked

1 employee

26 years in business

Payment methods

Cash, Check, Credit card, PayPal, Square cash app, Venmo, Zelle

Social media

Facebook, Twitter

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects

1 photo

Specialties
Computer issue

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Computer type

Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Excellent 4.9

8 reviews

5
88%
4
12%
3
0%
2
0%
1
0%

Read reviews that mention:


Steven L.

Computer Repair

Was very responsive up to a point. Needed my computer fixed due to it slowing down my business so I sadly had to take my computer to a repair shop. But would love to work with him in the future for endeavors that are not time sensitive.
Oct 18, 2019
·
Verified
Julie K.

Computer Repair

Charles is a true professional. He answered all questions, came prepared, and was very helpful. Highly recommend!
May 26, 2021
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Verified
Linda I.

Computer Repair

He was wonderful and very helpful. I would use him again
Lindauer Mac Consulting's reply
Thank you Linda, it was a pleasure working with you!
Mar 26, 2021
·
Verified
Trish M.

Charles is an excellent consultant and truly cares about his client's workflow and productivity. He offers numerous services, including computer monitoring that detects problems before you even know it's an issue, and cyber-security reviews to protect data.
Jul 9, 2019
Suzanne T.

Charles is our must-have IT support for our Apple devices. He's very up to date and keeps us more up to date than we would otherwise be including security issues. We particularly appreciate his responsiveness.
Lindauer Mac Consulting's reply
Thank you, Suzanne, it’s always a pleasure working with you!
Nov 22, 2019
Credentials
Background Check

Charles Lindauer

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    I usually charge an hourly rate, with a one hour minimum for onsite work, and in 15 minute increments. For remote work I charge a 15 minute minimum. For special projects I can quote a package price if it makes sense for me and the client.

  • What is your typical process for working with a new customer?

    First, I need to understand the problem and how the client uses their Mac. In the process we begin to know and understand each other. I find every client has different levels of understanding the language of computers, so I work to ensure that we communicate effectively. Then I’m able to offer advise on the best solution for their issue.

  • What education and/or training do you have that relates to your work?

    My education was in engineering, but I dropped out half way through to take jobs that involved solving problem using tools, and did that for the next 20 years. Then I bought my first Macintosh and began using that tool to solve problems, and learned to solve the problems that could happen to a Mac. I am primarily self taught in this area, but have been certified by Apple and was for years a member of the Apple Consultants Network, an organization of certified consultants that Apple created.

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