FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Generally I charge $50 to arrive on site. Accomplish all possible in a 2 hour period. Then $30 per hour. I often flatrate a job once the gameplan has been established.
- What is your typical process for working with a new customer?
Allow EU to describe what they use their system for, the issue to be resolved, concerns, over all technology in use. Create a desired outcome as per customer expectation, create a timeline. Establish a budget. Cover costs and compensation. Insure an ongoing rapport, attain the desired results and confirm goal has been achieved
- What education and/or training do you have that relates to your work?
Certified Cisco Networks, MSOE MSOffice, LinuX, all current MS OS and Snow Leopard IOS. Current being certified on IOS 9.3.5 for mobile devices