I approached John about designing an e-commerce website for my business launch. John took the time to ask me several questions about what I wanted to accomplish with my business, and made suggestions on how my website could support those goals.
Throughout the process, he took the time to listen to me, explain next steps, and involve me in taking ownership of my site.
In the end, the finished website exceeded my high expectations. I believe it blows the competitors websites away in my category.