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This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
Photos and Videos
Two gentlemen showed on time and cleaned my place top to bottomJul 1, 2020Verified
The young guys worked hard and were most open to suggestions of how I like them to clean. Hard working, pleasant and good folks.Jun 25, 2020VerifiedGlisten CO's reply
Thank you so much Azmina definitely means a lot, we hope you enjoyed your service. -Glisten CO. Team
I made an appointment to get my apartment cleaned for my moved out and they just cancel it 1 hour before when I confirmed with them 2 days ago. told them I needed the apartment cleaned today cuz I have to give the keys back to the office today and they just said I’m sorry. Very unprofessionalJul 26, 2020Verified
I had Coronado shore condo, at Coronado San Diego, these peoples are very professional and nice did a beautiful job and very good price I cannot thank them enough to clean my place I would recommend to anyone to try them you won’t not regret.Mar 5, 2020
These guys are true magicians! I absolutely love what they did to my place. You won't be disappointed with these guys at all!Mar 8, 2020Verified
- What should the customer know about your pricing (e.g., discounts, fees)?We offer a few types of cleanings; Standard - one hour cleaning with one team member = $70 Plus - two hour cleaning with one team member = $120 Premium - 3 hour cleaning with one team member = $150 Glistening - 2 hour cleaning with 2 team members = $260 We offer a 15% discount for all first time customers! 20% off any cleaning for new mothers (with children 2 or younger)! Because they have enough on their plates :) Senior Discount: 15% off cleanings for anyone over the age of 70!
- What is your typical process for working with a new customer?We ensure 100% satisfaction with our customers by asking them exactly what they would like to experience with their cleaning. It is through effective communication that we can get to the core of how to make our customers ecstatic when they see their clean home, and keep them happy by consistently delivering unwavering service again and again. After a long, stressful day of work who wouldn't love a Glistening home to arrive to.
- What education and/or training do you have that relates to your work?Our two founders, Shane Fernbaugh and Patrick Lazok have years of experience in hospitality. Patrick is the Assistant Manager of the Inn at Sunset Cliffs finishing his 5 year career at the hotel. Shane has 3 years of experience as a Front Desk Manager at the hotel. Through our time in hospitality, we have mastered the art of customer service. We keep our customers happy at all times through friendly, attentive assistance. We have years of experience in how to manage hotel staff as well as housekeeping staff to do an effective and efficient job. We also have done plenty of cleaning ourselves and are humble enough and happy to pick up a broom at any time. Thank you!