Hi Andrew,I sincerely apologize for this please allow me to make this right with you, because this is extremely important to me, please contact me directly so we can discuss this matter, I will offer you a free house cleaning if you'll let me, because I want above all for you to be a satisfied customer, I do hope to hear from you regarding this! Again my sincerest apologies. Sincerely, Cheryl Hardy
Aqua Maids Cleaning Services guarantees 100% satisfaction, if for any reason you are not completely satisfied with our services,we will either do the job to your satisfaction,or provide a full refund. With that being said,my question to you Candice is why did you wait so long to inform us that you were less then satisfied? Aqua Maids assumes no responsibility after walk through with customer upon payment being rendered. I would have gladly compensated you for the inconvenience had you notified me in a reasonable time period following the job that was preformed. We believe in the value of quality customer service,we also take our reviews very seriously, I appreciate you letting me know your feedback, this will help us to improve our customer service . Please feel free to contact me directly to further discuss this matter,I am available to speak with directly by phone. Sincerely, Cheryl Hardy
This is one of my best,and longest clients, I really love when my customers go out of there way to show that they appreciate the standard of excellence that Aqua Maids Cleaning Services provides, This is what you should expect from a quality home based cleaning service! Nothing says it better then a satisfied customer! Thanks Tyler Morgan. Sincerely, Cheryl Hardy
Thanks Chris, Glad to be of service to you! Cheryl-
Because you were displeased with our services, I would like the opportunity to correct the situation. We believe that custoner satisfaction is absolutely critical. We advertise that if not completely satisfied we will do it over Free of charge. I would love to hear from you regarding this.
I love when my clients are as pleased as I am, its a win win situation. Cheryl