Q. What is your typical process for working with a new customer?
A. We want to deliver the absolute best quality in customer service available,
So the most important thing is to answer the phone when a potential customer is reaching out.Then I explain to them that I can provide them with a flat rate quote for any specific service requested.If after that they are interested in what we have to offer,I ask them to text me their address to confirm to commitment.
Q. What education and/or training do you have that relates to your work?
A. We are always looking to improve the services we offer to our clients,
We believe in old fashion quality customer service,really nothing compares to the best,the question is what determines the best?
Well I happen to think that it is an ongoing process to insure that every single customer is 100% completely satisfied with every aspect of what services they were provided.
This is the only way to insure that the quality of service is going to continue.
So with that having been said,I personally do every thing I can to better identify with the customers needs,by asking them how we can provide even better service and what we can do to make it as easy as possible so that it is more convenient and less hassle to arrange,by know what to expect.
Q. Do you have a standard pricing system for your service? If so, please share the details here.
A. Prices may vary based on services requested.
We offer special rates for ongoing customers
also hourly and flat rates to meet your needs.
Sign-up for a weekly bi-monthly or monthly
recurring service and get a deep cleaning
for the price of our regular cleaning.
Up to a $100 in savings.
Q. How did you get started doing this type of work?
A. Aqua Maids was first established in 1998
as a yacht cleaning service,
We expanded into cleaning homes
and small businesses
Q. What types of customers have you worked with?
A. Standard cleaning, deep cleaning, move in /out.
Vacation rentals,Same day service requests.
These are the most common
types of jobs we provide our customer's
Q. Describe a recent project you are fond of. How long did it take?
A. Ashley L.
San Diego, CA
Cheryl did an excellent job of cleaning my huge house! She also charged me a fair price. I would recommend her to everyone.
Q. What advice would you give a customer looking to hire a provider in your area of work?
A. Try our service, if your not completely
satisfied we will do it over for free!
Q. What questions should customers think through before talking to professionals about their project?
A. Aqua Maids Cleaning Services
takes pride in the services we offer,
We believe in 100 % customer satisfaction