FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer senior, military, and first responders discounts. We also have coupons that rotate depending on the season. Our price for minor plumbing is usually by the hour plus parts. All major jobs we price them as a bid. We always like to accommodate to our customer needs. Never hidden fees, travel fees, or service call fees.
- What is your typical process for working with a new customer?
Understand whats the plumbing issue, explain what we offer, and gater information. All we need is a name, an address, phone number, and an email. We work in 2 hour arrival windows, and will always let you know when we are on our way.
- What education and/or training do you have that relates to your work?
In the past 15 years I have acquired several specialty skills and many training courses including: -Contractor State license. -Tankless maintenance, diagnostics and repair for Rinnaii and Noritz. -Installation and repair on: Wirsbo pipe, Pex pipe, Trac pipe, Ward flex pipe, PE pipe and Viega fittings. -Sewer ejector pumps; Liberty pump, Zoeller pumps, and Hydromatic pumps. -Sewer epoxy lining.