Pacific Pools

San Diego, CA

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About this pro

How does your service stand out?

CPO Licence Fully Bonded and Insured Pentair University Graduate Over 100 Hours of Continuing Education - Hydraulics and Automation System Programming.

What do you enjoy about the work you do?

Turning neglected pools into works of art, especially to save a child's birthday party :)

Location

San Diego, CA 92101

Background check

Complete

Years in business

12

Number of employees

5

Times hired on Thumbtack

25

Reviews

11 Reviews
  • Dario M. Oct 13, 2016
    Hot Tub and Spa Cleaning and Maintenance
    Verified Review
    No show, flake, poor communication
    Austin never showed up. On three separate occasions we made appointments for him to come and he never did. He is not good at answering back texts, made me waste a whole week until I finally gave up and decided to hire someone else.
  • Darin O. Aug 10, 2016
    Swimming Pool Cleaning or Maintenance
    Verified Review
    Austin was super responsive and had great suggestions and familiarity with the Pentair products being used.
  • Iman W. Aug 6, 2016
    Hot Tub and Spa Cleaning and Maintenance
    Verified Review
    Austin was very quick and efficient, especially for a last minute request.
  • Rich B. Jun 17, 2016
    Swimming Pool Cleaning or Maintenance
    Verified Review
    Austin was prompt and provided a solution that met my needs and budget. He didn't try to oversell, which was very refreshing. I am a new pool owner and he spent extra time explaining the ins and outs of pool ownership. I highly recommend Austin.
  • Karima Z. Jun 7, 2016
    Hot Tub and Spa Repair
    Verified Review
    Austin got my original problem fixed in 2 seconds. That would have been ok if I wanted my neglected hot tub just to turn on. In no time he got it back to sparkling, working condition. Definitely highly recommend.
  • Jerry N. Feb 18, 2016
    Swimming Pool Repair
    Verified Review
    Austin plumbed a Variable Speed pump for me. His bid was very competitive, his knowledge of the project was exceptional and the finished project was extremely well done. Can't recommend Austin highly enough
  • Jennifer B. May 2, 2015
    Swimming Pool Cleaning or Maintenance
    Verified Review
  • Marla T. Mar 5, 2015
    Hot Tub and Spa Cleaning and Maintenance
    Verified Review
    Austin was very responsive and the price was reasonable.
  • Dina M. Apr 29, 2014
    Hot Tub and Spa Cleaning and Maintenance
    Verified Review
    I
  • Joni G. Apr 28, 2014
    Hot Tub and Spa Cleaning and Maintenance
    Verified Review
    He cleaned the hot tub quickly and got it set up quickly and I am satisfied with his work. The only issue I had was that I had an appointment at 10:30 AM, but he called me at 1030 to say that he was running late and had to work on another job. He estimated he would be done by 1:30 PM. I got a text just before 4 PM that he was 15 minutes away and on his way. Though I was home, it is hard to plan your day waiting around for someone all day.
  • Jaime C. Apr 23, 2014
    Pool is always Crystal Clear. Austin is knowledgeable and helpful with finding the right piece of equipment and he's very nice.
    Austin W. Apr 23, 2014

    Thank you for your comment Jamie! I always look forward to providing your pool with the best service possible.

Q&A

Do you have a standard pricing system for your service? If so, please share the details here.
Swimming Pool Service Pricing - Full Service Weekly Maintenance - Ranges from $95-$150/month depending on; Pool Size - Equipment Efficiency - Pool Usage - Pool Vacuum - Foliage Surrounding Pool - Pump Operation Spa Service Pricing - Full Service Weekly Maintenance - Ranges from $65-$100/month depending on; Spa Size - Spa Usage
What advice would you give a customer looking to hire a provider in your area of work?
The number one priority when selecting a swimming pool service technician and/or repair company is to know that the company you are asking for problem-solving has experienced similar problems and has been able to correct those problems. This will in-turn verify they have had experience with the troubleshooting and rectification to ensure the problem is solved correctly, the first time.
What questions should customers think through before talking to professionals about their project?
Over 10 years of experience restoring every imaginable swimming pool condition.