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David and Roxana are extremely professional. If you want to take the stress out of looking for a vacation, I recommend David and Roxana.Oct 29, 2018
I used Cruise Planners for our trip to Europe and our cruise from Canada to LA and I could not have been happier. They handled all the details from our airfare, hotels and transfer flawlessly! I no longer plan any of trips. And why would I when I can rely on their expertise, professionalism and now-how!Oct 29, 2018
- What should the customer know about your pricing (e.g., discounts, fees)?We do not Charge any fees for assisting to plan your trips. ( we will only charge $25.00 for any flight only trips) . We receive commissions fro the travel providers that we use. We will search for the best value for your trip.
- What is your typical process for working with a new customer?We encourage our first time customers to meet with us at a coffee shop of their choice so that we can understand your needs better and for you to know how we work. After this we do most of the communications with our customer through email.
- What education and/or training do you have that relates to your work?Roxana Burns, the owner of Cruise Planners Roxana Burns, has been a travel agent for over 10 years, we are Certified travel agents for Disney travel packages.