FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All of our interior design or remodeling appointments began with a complimentary 1 hour in-home or in-showroom discussion in San Francisco. Outside of San Francisco we charge $150, if hired $100 Grats Decor store credit is deducted form the price/bid/budget/hourly charge. If the client likes our ideas and concepts we move forward to a 3D design & rendering. Depending on the size of the project this price varies. If the 3D rendering is approved this cost is deducted form the overall price/bid/budget/hourly charge. The 3D rendering is presented in our showroom approximately 5-7 days after hiring Grats Decor. Again this time frame varies depending on project size. During this presentation time we can make changes to the design as needed. Client satisfaction is our top priority! Once the design is approved the cost of the 3D rendering is deducted from the overall price/bid/budget/hourly charge. Depending on project size and details a payment system is established.
- What types of customers have you worked with?
The most common jobs is Interior Design. We are San Francisco - based firm but our services extend to Nationwide and Internationally. Our initial consultation is like an interview, we discuss our client's needs and determine whether it is full interior design, interior design with remodeling or taking measurements for custom furniture. If the client likes our concepts and ideas we proceed to discuss budget or hourly charge depending on the size of the project. If the project is interior design or remodeling we present clients with scaled 3D renderings prior to commencement of work.
- What advice would you give a customer looking to hire a provider in your area of work?
-Some advice is to ask the provider how much of the actual work will be outsourced? Dealing with multiple contractors or designers, to complete a project becomes very troublesome & costly to control. Grats Decor keeps everything in house. Budget and the clients best interest is our priority. -If hiring a interior designer, ask what kind of an up-charge will the designer put on items purchased on your behalf? Most interior designers work on a hourly basis but some also place an up-charge percentage on all items purchased. Usually between 5-10%. Since Grats Decor is interior design showroom and being a direct representative of over 10 designer lines, our clients receive the best prices. In fact, our clients include interior designers who purchase from us on your behalf. -Where items that will be purchased for your interiors are made? Most interior designers purchase items that will compliment the overall design. But how the item looks is just as important as the quality of the item. Most designer showrooms will not disclose where the items are made. Our brand name designer lines have been around for many year and have established their name in design industry due to their quality and design. Grats Decor also carries custom slipcover & upholstery line. It is not mass manufactured and is hand made in California. This means that when you place an order for a piece, it only then goes into production and is customized with a style, size, fabric, comfort, specifically for your interiors! -Ask for referrals and pictures of previous work.