|Sunday||8:00 a.m. to 7:00 p.m.|
|Monday||8:00 a.m. to 7:00 p.m.|
|Tuesday||8:00 a.m. to 7:00 p.m.|
|Wednesday||8:00 a.m. to 7:00 p.m.|
|Thursday||8:00 a.m. to 7:00 p.m.|
|Friday||8:00 a.m. to 7:00 p.m.|
|Saturday||8:00 a.m. to 7:00 p.m.|
Mr. Rooter Plumbing
About this pro
Unfortunately things got bogged down on scheduling. It was challenging to get a text back from the person I was chatting on Thumbtack after a while, the operator/scheduler, though helpful, also would not respond that quickly. I gave up today and contacted another thubmtack pro.May 3, 2018Verified
They were very easy to communicate with, and the quality of their work was excellent.Aug 2, 2017Verified
Fast, friendly service. Knowledgeable and did not force me into additional services I was not anticipating.Apr 12, 2017Verified
I received a response and scheduled a no-charge service estimate wthin minutes. The service was excellent and my problem was fixed the next day!Feb 12, 2017Verified
Our hot water heater was 24 yrs old and it could never hold a hot shower for very long. Denver Lim came in and promptly and quickly diagnosed the problem. He recommended we replace it immediately and he came back the next day and installed a new heater in record time. Amazing service and professionalism. Really happy with the work.Feb 4, 2017Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?We charge by the job, never by the hour. So we're never spending more time at the customer than what it should take to get the job done, and we always provide our price for repairs in advance, so there are no surprises!
- What is your typical process for working with a new customer?At Mr. Rooter, we're a little different. We never give quotes over the phone, we just feel they can be at best inaccurate or misleading at their worst. That's why we never charge a service fee to come out to your home or business. We want to see the problem, evaluate the situation and only then give the customer an honest price to fix the job (the first time). We'll stand by our price and we offer an industry leading warranty on parts and service. If you accept our price, then we can usually begin work on your plumbing problem right away.
- What education and/or training do you have that relates to your work?We employ Master Plumbers, Journeyman Plumbers and well-trained service technicians. In California, every licensed plumbing contractor must have at least one California licensed contractor on staff.