I Rooter & Plumbing

Top Pro

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Responds in about 22 min

Introduction: HI I’m Immediately Available for Water Heater Repairs & Installation I Specialize in Navien, Rinnai, Noritz, Takagi, American Standard, Rheem & A. O Smith Water Heaters. I’ve Partnered with Fixture Manufacturers- Kohler, Delta, Grohe, & Price Pfister. To bring you the very best Plumbing Repairs, Modifications, Remodels, and Corrective Plumbing for Code Compliance Bathroom Plumbing - Kitchen Plumbing - Laundry Connections- Sewer Drain Lines - Gas lines- Get in Touch with me Today. Scheduling Is Flexible

Overview

Current Top Pro

Hired 127 times

Serves San Francisco, CA

Background checked

License verified

12 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, and Credit card.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

2021

2020

2019

Featured Projects

36 photos

Bathroom Addition
Toilet Installation or Replacement

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

90 reviews

5

96%

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1%

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Read reviews that mention:

Hanson W.

Oct 10, 2023

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Hired on Thumbtack

A+ in my book. I highly recommend I Rooter & Plumbing. Dwayne was fast to respond, punctual and reasonable with his pricing. I had a heavily corroded pipe under my kitchen sink that was waiting to burst. Dwayne didn't create a scare and even made time on a weekend to address my issue. He arrived professional and kept his work tidy. I really appreciate his honesty and willingness to help.

Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • Sink • House

Plumbing Pipe Repair

Larry C.

Sep 24, 2023

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Hired on Thumbtack

Dwayne was quick, friendly, yet professional. he called back quickly to my water heater maintenance request, going over a few details like model and the location of the water heater before setting up the appointment time most convenient for me. We had to reschedule the appointment at one point due to wildfire and terrible air quality on the day of original appointment but Dwayne made sure I was notified and also called to confirm and to re-schedule. Excellent communication throughout the whole process. Finally on the day of appointment, Dwayne was on time and was very professional, checking the installation, going over what he was going to do for the maintenance and also kindly teaching me about how I should take care of my water heater, while letting me know my water heater was installed appropriately by the builder as he could do the maintenance very easily with everything accessible even though it was in the attic. I will be reaching out to Dwayne next time I need my water heater maintenance for sure.

Details: Routine maintenance • No problem, just need maintenance • Gas tankless • Rinnai • Attic • Townhouse

Water Heater Repair or Maintenance

Ashley B.

2 weeks ago

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Hired on Thumbtack

Dwayne repaired an eroded pipe in our garage and did a wonderful job. He took the time to explain the issue and quoted a very fair price for the work being done. Communication was always straight forward with him and he got the job done efficiently. Would recommend him and will be using him again in for future plumbing needs.

Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • Part of a larger issue with the plumbing system • House

Plumbing Pipe Repair

Jay P.

Jan 1, 2024

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Hired on Thumbtack

Took care of a faucet and a sanitary line. A rare professional. I will contact IR&P again.

Details: 1 sink • Separate handles control hot and cold water • 1 faucet • Less than a week ago

Sink or Faucet Repair

Erica M.

Dec 27, 2023

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Hired on Thumbtack

Dwayne provides excellent service - he showed up the same day for emergency services and then continued to consult and work with us as our circumstances changed. We've been looking for a licensed plumber that provides great value for the services offered and honest advice, and that's exactly what we think we've found here with I Rooter & Plumbing.

Details: Repair • No hot water • Part malfunctioning • Gas tank • Kitchen • House

Water Heater Repair or Maintenance

Credentials

License

License Type: C36 – Plumbing Contractor (CA)

License verified on 5/3/2023

Background Check

Dwayne Pettway

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is Flat-Rate and not subject to change once (unless due to unforeseeable circumstances). quote is accepted.
What is your typical process for working with a new customer?
My typical process for working with new customers is to understand their plumbing need, and present them with options to meet their desired results at a competitive cost.
What education and/or training do you have that relates to your work?
Academic Achievements *************************** City College of San Francisco Engineered Plumbing Systems (Plumbing Design & Fluid Mechanics) General Business Administration A.S Degree San Francisco State University ********************************* Business Administration Training ********* Plumbing Heating Cooling Contractors Association (PHCC of Sacramento) Texaco Oil (Pipe Fitters Helper) Bethlehem Steel of San Francisco ( Ship Rebuilding Water & Oil Systems)

I Rooter & Plumbing

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