IRBIS Heating Air Plumbing

Top Pro

$75/on-site estimate

(waived if hired)

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Introduction: IRBIS HVAC is a locally-owned Carrier Factory Authorized Dealer in Northern California. What does it mean for you? It means that our company is a recognized dealer who is certified by the Carrier Corporation to perform HVAC repairs, installation, and maintenance that meets meticulous national standards. With that being said, we are your #1 choices for any complex HVAC projects or small repairs. Our 600+ 5 star reviews refer to our integrity, professionalism, and attention to every detail. We strive to deliver the highest quality for an affordable price because we love what we do and we use cost-efficient strategies while performing the work. All our prices, terms, warranties are transparent and strict. Please, visit our website or schedule a callback so our technicians can assist. Thank you!

Overview

Current Top Pro

Hired 420 times

Serves San Jose, CA

Background checked

25 employees

9 years in business

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

2022

2021

2019

Featured Projects

246 photos

Carrier Variable Speed Heat Pump Installation
Central Air Conditioning Installation or Replacement
Furnace Swap & Heat Pump Installation
Heating System Installation or Replacement

Specialties

Type of water heater

,

Reviews

Great 4.7

160 reviews

5

88%

4

6%

3

1%

2

2%

1

3%

Customers say...

This pro offers professional HVAC services, providing solutions promptly and efficiently. Customers appreciate their honesty, knowledge, and punctuality. Many report positive experiences, including effective problem-solving and clear communication. Some customers also praise the pro's responsiveness and affordability. However, a few customers have reported issues with balancing airflow and property damage during installation. Overall, the pro's expertise and professionalism are highly regarded.

AI-generated summary of customer reviews

Ashwani S.

Nov 3, 2022

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Hired on Thumbtack

Our central heater did not start the first time we turned it on this winter. IRBIS HVAC were very responsive and came out to diagnose the problem the next day. They couldn't fix the issue that day since it needed a special part but came back on the weekend to get it working. Throughout the process they were very professional. Brian helped me schedule the appointments and emailed confirmations on both occasions. On both occasions the technicians arrived within the provided time windows. The first technician, Kenny, gave me a heads up half an hour before arriving at my location which I appreciated. After he diagnosed the problem, he walked me through the issue and the solution. He mentioned that he would not be able to fix it that day and made sure someone could come the next day to fix it. The second technician, Steven, came the next day and got the heating to work. I would use IRBIS again and recommend them for HVAC related issues.

Details: Furnace • No heat • Attic • Three-story building • Townhouse

IRBIS Heating Air Plumbing's reply

Hello Ashwani - Thanks a lot for the 5-star rating and this positive review. At IRBIS HVAC we focus on providing the best customer service experience as well as the cleanest and the most professional repair/maintenance/installation services. Please let us know if you need our assistance in the future. Your IRBIS Team. - Jane, Customer Support Representative

Heating System Repair or Maintenance

Abhijeet U.

Dec 1, 2021

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Hired on Thumbtack

Our home that we purchased three years ago didn't have cooling and central heating broke down two years ago. We finally decided we couldn't live without HVAC and started looking for options. Through thumbtack I came across IRBIS and they seemed to have great reviews. Called the guys over and Raymond (their project manager i think) came n explained all the details to me and my wife. We chose middle of three options offered to us. It took three days for complete installation which was undertaken by Oscar and Jonathan. I hadn't realized before that total work spanned over multiple different tasks such as plumbing, crawl-space inspection, gas-line, welding, electrical, carpentry and much more. The guys were up to the task though and I was surprised by how professional and thorough their conduct was. For all three days I got a message telling me when they were on their way, then they would work tirelessly until evening and keep me posted on everything. They would also clean everything after each day and made sure my house wasn't disrupted. They seemed knowledgeable about the work and also the compliance requirements. I would recommend their work and IRBIS in general 100% to anyone planning to install HVAC.

Details: Heat Pump • No heat • Garage • Two-story building • House

IRBIS Heating Air Plumbing's reply

Hello Abhijeet, thanks for your time to write this great review and give us the highest star rating! We appreciate the time working with you as this was a pleasure for us. We hope working with you again in the future! - Jane, Customer Support Representative

Heating System Repair or Maintenance

Flora W.

Oct 26, 2021

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Hired on Thumbtack

The technician arrived promptly and determined what needed to be done to fix the problem (thermostat not working). He presented us 3 options ranging from simply replacing the thermostat to including a much needed cleaning of the furnace (18 years since it was installed) with a 3 year warranty. We chose the middle option. He immediately got to work, cleaning the furnace and replacing the thermostat. He was finished in a couple of hours and the furnace is now working great. I would definitely use this company again.

Details: Repair • Programmable • House

IRBIS Heating Air Plumbing's reply

Hi Flora! We appreciate for giving us a change to show what we can do. If you will need your help again, just let us know. - Emil S., Operational Manager

Thermostat Installation or Repair

Jun L.

Dec 2, 2022

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Hired on Thumbtack

Honest, courteous and professional staff. Asked for a tune up and service provided with reasonable cost. No upswell of additional service. Answered all my questions and provided some advice on filters and maintenance. Very good experience. Highly recommended.

Details: Furnace • No problem, just need maintenance • Attic • Two-story building • House

IRBIS Heating Air Plumbing's reply

Hello Jun - Thanks a lot for the high-star rating and this wonderful review.. At IRBIS HVAC we do our best in delivering the best customer service experience along with the most professional HVAC service in the area. We appreciate your choice to work with us and moreover we are glad to be the reason of your comfort. Your IRBIS Team - Customer Care Representative

Heating System Repair or Maintenance

Konstantina G.

Nov 6, 2020

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Hired on Thumbtack

We installed a new HVAC system. Start to finish a great experience: Daniel explained everything, we aligned on the scope, we booked a date, arrived on-time, finished on-time, COVID-compliant, job looks great (ducts) and seems to perform great (even heating). We felt great about the experience throughout and we could not be any happier with the results.

Details: Install ducts and vents • Natural gas • Basement • 2,000 - 3,000 sq ft • Single-level building • House

IRBIS Heating Air Plumbing's reply

Daniel is a great technician, so it's great to hear that our team was helpful to you, Konstantina! Hope your new HVAC system will work effectively all year around and please to not hesitate to reach us if we somehow can help you again. — Emil S., Customer Support Manager.

Heating System Installation or Replacement

Credentials

Background Check

Vadim Vechkanov

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
All our prices are transparent and strict. We provide all prices before the visit if the requester is able to provide us with necessary details. Even if not we tell 2-4 possible scenarios and the price range.
What is your typical process for working with a new customer?
First we need to understand what is the situation a new customer have. Than we tell about how we work and present needed information like prices, available times and etc.
What education and/or training do you have that relates to your work?
We have all required documentations.

IRBIS Heating Air Plumbing

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