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We could not have asked for a better experience than Perfect Climate Air, Professional & courteous . Everything was done in one day and have not had one single issue. I would give them 10 stars if I could.Jun 12, 2018
Kenny took really great care of us. He was thorough, explained everything he was doing (and why), what different things meant, what needed to be done to resolve our issues, went out of his way to get the correct amps we needed for our fuse box, tested out the fix. A real pro. Would def work with him again on any A/C issues that might come upAug 8, 2018
- What should the customer know about your pricing (e.g., discounts, fees)?Not all homes are created equal, so its tough to standardize installation pricing. We do offer upfront no gimmick system replacement pricing based on capacity and size of home. Other items such as add on enhancements like ducting, electrical, drain systems, service & repair are all determined on a home to home basis. We are very competitive as a smaller company and will provide price matching when it comes to earning your business.
- What is your typical process for working with a new customer?We first set up a free in home evaluation to perform a complete survey on the existing system design and discuss all options and solutions. We then provide a complete detailed analysis's of new equipment performance and what to expect after the project is complete. We ensure that the home through proper design will be more efficient, comfortable, and will deliver above standard indoor air quality. Most of our work is same day completion and we provide our customers a 100% satisfaction guarantee for 90 days or their money back.
- What education and/or training do you have that relates to your work?I studied Mechanical Engineering at San Jose State University and have worked with Trane & Carrier Corp as a Sales Engineer. With my extensive background, I ensure all my work to have one thing in common when completed. The home will experience proper air flow per wright soft duct design and will at least become 35% more efficient as a direct result of proper calculated system matching. In the end, we strive to bring an educated process to every project and will only be satisfied with 100% accuracy of enhanced air flow within every home.