It’s free with no obligation to hire
Hired 7 times
11 years in business
(Pacific Time Zone)
5:00 a.m. to 8:00 p.m.
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We had an issue with our garage door the other afternoon around 4:30PM. The garage door had somehow come off of the tracks and we couldn't get it to lower into a safe position. We called several companies and Vulcan was the only one willing to come out and help us at that late hour in the day. They arrived when they said they would and helped us get the door down quickly and safely. I will definitely be using and recommending Vulcan to my friends and family because they were there when we needed them.Jan 24, 2018
Garage door motor was not opening my garage door. The Vulcan Technician showed up a little early, was very polite and professional. He did a full inspection of the door and found out my spring was broke. Turns out, we have 4 springs. We replaced them all and also the rollers. The motor was fine. My garage door never ran so quietly and I can actually lift it myself now. Great job, Vulcan.Jan 23, 2018
My garage door kept getting stuck half way a few weeks ago and I randomly called Vulcan. First off- they came out pretty quickly which was great because this was happening on my way out for work which was really frustrating. The tech that came out was super nice and professional. Didn’t beat around the bush and they were able to do a repair decently quick. Price was great which is always a factor! I will definitely recommend them to friends.Jan 24, 2018
I called a few companies to get a quote for a garage door at my house. The customer service from other nearby garage companies I found was good but it just felt like I hadnt found the right fit. Then I called Vulcan. The scheduler at the company was professional, friendly and attentive. A field tech came out and surveyed my door and listned to my particular needs and then gave me options at different price levels from entry level to elite. I decided on a door and we scheduled the install. The installer was on time, professional and cleaned up after himself. He even helped me move some old furniture that was in the way. The garage door is EXACTLY what I wanted and is as quite as a knife through butter. Several neighbors have complimented me on the door. I am extremely happy with my door and would hire them again in a hearbeat.Jan 24, 2018
I had a broken spring on my custom redwood door. The thing is massive and my husband literally could not lift it an inch off the ground! I called Vulcan Garage Services and a technician showed up within the two hour time window that I requested. So, the tech. informed me that I needed springs made to order because my door is too heavy to use standard springs. Instead of just slapping on standard springs and hoping for the best, they measured the original springs, and weighed the door. The Technician said by doing this, it would ensure the most accurate fitment, and boy, was he right! Vulcan came back the next day with the custom made springs, and now my door runs smoother than ever! My garage motor doesn't sound like it's going to explode any longer, lol! My husband being a contractor, he really appreciates this attention to detail! We'll be calling you on the next one! -JennJan 24, 2018
License Type: C61 / D28 – Doors, Gates, and Activating Devices (CA)
- What should the customer know about your pricing (e.g., discounts, fees)?Prices are difficult to quote over the phone so most companies charge a service charge to come to your home. We charge $89 for a service charge but if you get the work done we give $44 off.
- What is your typical process for working with a new customer?We always do a full inspections of door parts and the motor so we can determine any problems. Don't be offended if you say"Its my motor" and we still do the full inspection. Motors typically stop working or break when the garage door itself has problems. Like most garage door companies, we expect payment when work is completed that day.
- What education and/or training do you have that relates to your work?I have 24 years experience as a General contractor, HVAC, and Garage Door Contractor. Our senior technicians each have over 10 years experience servicing, repairing garage door gates and motors and have completed training with IDA (International Door Association). If we install a door for you a senior tech or myself will come visit and ensure the installation is completed properly. Remember, many contractors pay SUBS to do their installations.