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The Wood Floor Company Has done many installs and repairs for us, They are on time and there installers are very professional. No job to big or to small..Mar 11, 2019
The Wood Floor Company crew had done an outstanding job refinishing all of our wood floors ten years ago. Unfortunately, we had a refrigerator repair person who scraped our kitchen floor while attempting to roll the refrigerator out. From Paul's initial visit to assess the job to the crew's sanding and refinishing expertise, the restoration went seamlessly. We couldn't be happier with the Wood Floor Company's outstanding work! They have our thanks and our highest endorsement.Mar 14, 2019
Paul was great to work with. Very professional and does a great job. Will definitely use him again.Mar 15, 2019
The Wood Floor Company did a great job of installation and cleaning on our wood floors.Mar 12, 2019
Fantastic to work with. Very knowledgeable and will also give you ideas in designing. Everything went perfect on my job. Great idea in redoing my staircase....Would reccomend them in the future....Mar 12, 2019
License Type: C15 - Flooring And Floor Covering Contractor (CA)
- What should the customer know about your pricing (e.g., discounts, fees)?Our pricing is not the cheapest yet the quality reflects what we do. We are not the cheapest but never the most expensive either. You get exceptional quality delivered with integrity, honesty & open communication.
- What is your typical process for working with a new customer?We ask pertinent questions to ascertain what your general color scheme is and lay out. Further, your expectations of performance and the use of the flooring will determine what type of product to recommend for each situation (i.e. - laminate floors work better with rental property and pets while softer wood & some finishes require more maintenance and care). We conduct jobsite walk throughs with our clients (& sometimes with their designers as well) in an effort to bring their visions to life. We want to be involved from the beginning to assist in the overall process to be a part of that vision & understanding with the client. It is important to listen to the customer and define their needs & desires for the look of their home. Some customers know what they are looking for while others will need our expert assistance & experience to guide them to their goals.
- What education and/or training do you have that relates to your work?I have a degree in construction management and business. I have also worked in the construction field and carpentry since I was a child. For 20 years I have been in the wood floor business alone. Our employees go through NWFA training (National Wood Flooring Association) to further develop the skills and training needed to care for and install & finish wood floors.