|Monday||8:00 a.m. to 4:00 p.m.|
|Tuesday||8:00 a.m. to 4:00 p.m.|
|Wednesday||8:00 a.m. to 4:00 p.m.|
|Thursday||8:00 a.m. to 4:00 p.m.|
|Friday||8:00 a.m. to 4:00 p.m.|
|Saturday||8:00 a.m. to 4:00 p.m.|
About this pro
Rick was the first vendor to contact me almost the same day I requested. Had his quote to me that day and four days earlier than anyone else who replied. Word was very good and the project went as planned. I would recommend Rick and his services to anyone who asked!Feb 20, 2018Verified
I can’t say that I am too pleased with the outcome or service. Overall I think the color choices are great, but the execution was very amateurish. The project fee was based on labor and materials, plus R&R covering the cost of the granite counter top. The project started off well, with demolition and shower door installation started on time. Communication was open and helpful. The project was then delayed a day because their tile guy fell behind schedule. The project was delayed another day because the counter top, back splash, and lighting fixtures were not installed properly the first time. There was also a crack in the under mount sink which needed to be replaced. Rick’s assistant/helper, Ricardo needs better supervision and training. He did not do a good job and should not be left to do projects alone. Had Rick been there to supervise Ricardo’s work things may have been correctly done the first time and completed in a more timely manner. In the end, the project became rushed and sloppy with no attention to detail. I’ve included pictures of the back splash that was installed as well as the shower door and overhead lighting installations. In all cases you can see uneven, and inconsistent installation that is not pleasing to the eye. (why would they would use white caulking for a tan wall & dark top?) I understand the need to make money on these projects and that this one went over, but that should be deducted from what Rick pays his team since they are the ones that caused this project to fall behind schedule. Instead I was made to pay the full fee even though I paid for the counter top myself, and had to escort his worker. Ricardo from Uni Marble to the house, to Home Depot, and then back to the house again...Jul 6, 2017VerifiedRichard D.'s reply
The house a very old house, With lots of uneven walls.. The customer was on a very tight budget so we only charged him $1,900 to Demolition his bathroom and re install new flooring vanity counter top toilet faucet baseboards shelving etc... When the job was complete the customer looked over everything and was very pleased and then issued the final payment, And then I see you puts a bad review, If he was unhappy with caulking we would have re caulked for him.
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?Yes I do have a standard pricing system, For all phases of Building, Remodeling, And the details of my pricing system are as follows, depending on the job and the customer, We usually estimate by project and for Labor and Materials
- What is your typical process for working with a new customer?The process for new clients, Is first find out what there needs are, And then give them an onsite estimate, If they agree with the estimate we then right up a detailed contract.
- What education and/or training do you have that relates to your work?I have been in the building division since 1998, But started the company in 2000, But I have on hands training in all machinery tools and work equipment and a big part of knowing how to do the work is working safely, Take pride in the safety of myself workers