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Hired 154 times
11 years in business
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Top Pro status
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Jul - Dec
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Swedish massage (standard),
Deep tissue massage,
Suzie has an incredible depth of knowledge regarding muscles and body mechanics. She identified problem areas and with a combination of massage and stretching techniques relieved all pain and tension! A fantastic massage session.Feb 11, 2020Verified
She did a house call which I was very grateful for and did a fabulous job. She was very nice and knows how to do a real massage. I would most definitely hire her again in a heartbeat. Thank you Susie you were a lifesaver!!!Aug 19, 2019VerifiedRestore Massage + Wellness's reply
Thank you, Jeff! It was a pleasure working with you!
Granted, I had an existing arm pain issue. My massage overall want therapeutic nor relaxing. I received a massage to my head that was unnecessary and did nothing for me. I’ve never had a head massage before and quite frankly it felt like my hair follicles were being pulled. I felt that areas such as my arm that was pointed out as having the most pain, were not addressed. I’ve had other massages where on the first visit, I came out feeling like a refreshed new person. This wasn’t the case here. It was a waste of time and money. I won’t return.Jul 23, 2019VerifiedRestore Massage + Wellness's reply
Thank you so much for your feedback, Martin. All feedback, even negative, can teach me and help me grow as a therapist. Because your review is so inconsistent with my other reviews, I would like to address the challenges we faced in the office today and your disappointment in the outcome. When I asked what prompted you to get a massage today, you described the pain and tingling you were experiencing. When I asked if you wanted me to focus on that issue you said you wanted a full body deep tissue massage but had expressed past massages you had received were too deep. I start every massage with a scalp massage which most people love. I spent only three minutes on your scalp, but I can certainly understand how three minutes can feel too long if it’s an unpleasant experience and I would have gladly stopped had I known. Shortly after starting your massage (face down) you were experiencing too much pain in your arm to remain face down so we turned you onto your back. My training has taught me to address the problem areas first and finish the massage with more relaxation. After some diagnostics, I was able to address your primary problem. I realize this was not a relaxing part of the massage, but I was sensitive to your pain response and didn’t stretch or push you. With your particular condition, the problem area is in the neck, clavicle and first rib. Those muscles are tight and clamping down on a bundle of nerves causing the pain down your arm so I did address those as well as massage your arm. I finished your massage with relaxation work on your hands, legs and feet, as much as I could access with you on your spine. We discussed stretches you can do to help with this condition and I recommended you discuss with your doctor or a neurologist how to move forward with your care and recovery from here. The bottom line though, is that you were extremely disappointed with the results of your massage and I want you happy. Mostly, I wish to see you whole and healed and realize that my hands have limitations and our bodies don’t always heal as quickly as we would like. I would like to refund you 100% of your money and hope you will find healing soon.
Suzie was awesome. Very kind and caring, and really knows how to get to the underlying issue that was causing me pain. She gave me the tools I need to do a little self healing, which I intend to follow. The scalp massage is incredibly relaxing. Ignore the ONE negative review - that guy doesn’t know why he’s talking about. 10/10 would recommend to anyone needing a massage. Suzie is totally worthwhile!Aug 7, 2019VerifiedRestore Massage + Wellness's reply
Ande! What a kind review! It was a pleasure working with you and I look forward to seeing you next month!
Suzie is absolutely the best massage therapist that I have ever had!! She was incredibly knowledgeable and able to connect with the sources of my soreness to get to the root cause and truly help me. I would highly recommend her to anyone!Jul 26, 2019VerifiedRestore Massage + Wellness's reply
Your body is very receptive to massage and energy which makes working with you such a pleasure! Thank you for your kind words and for your loyalty, Jeff!
License Type: CMT – Certified Massage Therapist (CA)
License Type: Massage Therapist (CMT/CMP) (CA)
- What should the customer know about your pricing (e.g., discounts, fees)?1 hour = $100.00 90 min = $150.00 120 min. = $200.00 Body scrub add on to any massage = $50.00
- What is your typical process for working with a new customer?A new client will be asked to fill out a one page intake form. I will look it over and talk with the client first about their body, lifestyle, pain level, and intent for being in my office. It's important for us to clearly connect on intent so the client leaves my office feeling listened to as well as feeling better. I often educate a client before and after a massage so they have a better understanding of why their body is feeling the way it feels and what we can do together to create wellness.
- What education and/or training do you have that relates to your work?Initially, I completed 1000 hours of study at The Southeastern School of Massage and Bodywork Therapy and passed the national exam called the MBLEX. My licensing requires me to get at least 24 units of continued education every two years. I have taken continued education in hot and cold stone therapy, craniosacral therapy, assisted stretching and sports therapy, unlocking the muscles in the neck and shoulders, pediatric oncology massage, cellulite reduction massage, unlocking the hips and lower back, and ethics. I also have an ongoing in depth personal study about mind-body-spirit connection and believe that this study is what allows me to help others on a much deeper level.