Tech Hero, aka, Ari Laquidara is a skilled teacher and knows his craft. My issue was learning to use a Mac Pro. He was able to clearly demonstrate how to use Mail, Safari, and Calendar, three objects I was having difficulty with. I had previously used a PC and AOL. The switch is easy for some people but it was not for me. Remembering and recalling the steps, not learning is my issue. I need the repetition to get it set in stone. Ari was thoughtful, patient and clear in his instruction. He listened to my concerns and allowed me to practice with him by my side to correct me when I went astray. He did not rush me or make me feel incompetent and, therefore, as a senior, I kept telling myself, “you can do this”. A wonderful feeling of accomplishment. The location and prices were the going rate. Thanks Tech Hero. Try him, you'll be glad you did.