What is your typical process for working with a new customer?
A walk-through helps me see exactly where the problems are. I listen to the clients' concerns and then we come up with a plan to either start organizing or create a design for built ins.
What education and/or training do you have that relates to your work?
A tiny bit compulsive about organizing and 30+ years making a living doing it. Many, many happy clients, some of whom I've had for 20 years!
Do you have a standard pricing system for your service? If so, please share the details here.
Organizing services: $100/hour.
Pricing for a closet or garage built ins varies tremendously depending upon the size of the space (which will determine how much material is used), the finish of the materials (plain white to wood finishes), the details requested (plain door fronts or molded designs, for example) and the number of drawers and other bells and whistles.
How did you get started doing this type of work?
I was born with the organizing gene. I remember thinking it was a great day if I could organizing my friend's bedroom on a Saturday. We were in middle school!
After years of organizing, it became clear that clients often couldn't stay organized because they didn't have the right spaces or enough space to do so. I researched and found the best contractor around who does excellent work at very reasonable prices. He builds what I design.
What types of customers have you worked with?
I work with homeowners and entrepreneurs...
*Homeowners who have closets where one shelf and one rod no longer work...
*Those with too many clothes get walk-in closets with double hanging spaces and the ever-appreciated shoe shelves...
*Homeowners who can't get their vehicles into the garage any longer...They get a transformed garage with cabinets and shelving after tossing all the old "stuff."
*Clients who work without the help of support staff get their papers purged and workable filing systems established...
What advice would you give a customer looking to hire a provider in your area of work?
Two things: an organizer should listen carefully to their potential clients! And anyone building shelves and cabinets should be licensed and insured.
What questions should customers think through before talking to professionals about their project?
Asking for referrals and experience is important. Of you're looking for an organizer, one who belongs to NAPO (National Association of Professional Organizers) indicates a serious commitment to their career and clients. Clients should know that it's hard to estimate the time it will take to organize: it depends upon how "ready" they are and how fast they can make decisions.