Whitecastle Tours

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About Whitecastle Tours

Whitecastle Tours strives to provide quality transportation services. From corporate events to church outings, we are here to help!

We can also help with San Francisco tours, game day transportation, or just a trip to the beach. If you're planning a Las Vegas trip, we can arrange your charter and hotel with bonus casino deals and promotions.

Give us a call today; our quotes are free!


San Ramon, CA 94582

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  • 1/5 stars

    The worse business ever and uneducated staff specially the owner. do not pick up customers on the right location. late every time.this bus business is crap and terrible lyers specially the driver name Mario.keeps on hiring driver who does not have proper education on customer service.hope the owner loose this business.Don't belong on this type of business in the first place.

  • 3/5 stars

    called to reserved a seat for RedHawk Casino, CS informed me that i am on the list, when I arrived at the pick up location, my name was not on the list. Was not able to get on the bus as the bus was full. This happened twice in the last month already. Call backs are not returned by staff. Because RedHawk Casino trips are so popular, seats should be on first come first save basis.

  • 1/5 stars

    Service getting worse! Owner takes customers for granted. Recommend other coach operator. Reservation system very poor.

  • 3/5 stars

    Not a very new bus and extremely boring ride to Red Hawk. Would have been nice if we were served coffee and doughnuts just like the other tour buses do.

Question and answer

Q. What advice would you give a customer looking to hire a provider in your area of work?

A. When comparing Quotes for a charter, be sure you are comparing every line item. Many companies do not include fuel surcharges, taxes, parking fees, etc.. At Whitecastle Tours, our Quotes are always inclusive and there are no hidden charges. What you see on the quote is what you pay!

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