- 8 years in business
- 117 hires on Thumbtack
"Liliana was very responsive and easy to get a hold of through the app and by phone. She and her partner arrived on time and cleaned everything she said she would for the move out cleaning. The few things they did not clean (doors, walls, mold), I cleaned myself afterwards. She adjusted the price because one of the bedrooms was mostly inaccessible. They estimated the total time accurately so I could return afterwards. She called me and took pictures of the water found under the fridge before cleaning it so I could see it and explain to my landlord the situation. She and her partner were both very professional and friendly and easy to work with.
The reason for 4 starts instead of 5 was because I didn't know that she doesn't clean doors, walls, and mold until after she was done. I was told that she does everything she listed in the quote, and only the items listed (which is very fair- I should've asked about the specific items that were not listed).
Overall, the price was very fair, and I was very satisfied with her service. I would definitely recommend her, and I would call her again. Thank you, Liliana!"