Worked with Chad in scheduling furniture upholstery cleaning. From the time the initial request was made. I received a quote and schedule availability within 10 minutes, via website . Price was very fair, and up-front; there was not a lot of up-selling. After due diligence price shopping and interaction with competitors, I felt Blue Rooster was the 'way to go.' John the technician contacted me via text an hour prior to scheduled appointment, confirming his arrival time. He arrived 10-15 minutes early with a smile on his face and his equipment. The cleaning was just completed, while still wet (air-drying process), I am pleased, John's professionalism and care to my items was exceptional. Blue Rooster has definitely earned my continued business and I highly recommend their services.