C

CEM Lasers

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Introduction: Computerized Engraving Maintenance was established in September of 1986. Owner Mike Mackenzie has been working with and servicing engraving equipment since 1976. Mike started with the Universal Laser Systems line of equipment in 1990 and currently sells and supports all of their equipment. We also service the H-Square / Meistergram rotary engraving systems. We are located in the city of Santa Ana, CA. We own our building and have a complete set-up shop, including mills, lasers, rotary engravers, and woodworking equipment in order to accomplish whatever your needs may be. We offer many different solutions to your engraving / marking needs to several different industries, including woodworking, hobbies and crafts, trophies and awards, architectural modeling, military, schools, industrial, and many more. We have the best technical personnel who are very knowledgeable with all of the equipment we sell or have sold. This gives our customers peace of mind that if something goes wrong we will be there to correct the problem. Our objective is and always will be to provide the highest-quality equipment, service, and support for our existing and future customers.

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FAQs

What types of customers have you worked with?
Sales of new equipment Installation and Training on all systems including ULS systems that were purchased from other places and or used ULS equipment. Re-building of older systems (some limitations due to parts availability). Phone support if you have technical questions or problems with your system. On-site service as needed. Software assistance when you have questions - "How do I do that". Graphics work, graphics designing. Information on how and what materials would work the best for your project. Vendor information if you are looking for specific materials and do not know where to get them. Replacement parts for all of our systems. (availability for some systems are limited). Supplies used for maintenance of the laser systems. A knowledge base of instructions in PDF format that are available to download or have e-mailed if you need to make the repairs yourself. Cutting and engraving services if you have any project that your system can not handle or if you have larger quantities that may overwhelm your capabilities. Testing and prototyping if you are just unsure if your system can do something or how it would be done. Peace of mind in knowing that your system will continue to function in top condition for many years.
What advice would you give a customer looking to hire a provider in your area of work?
C.E.M. has a showroom with four different models of laser systems. We have the capabilities of demonstrating any combination of laser power from 25 watts to 120 watts. We have a variety of software programs including CAD, Corel, Illustrator, Freehand, Photoshop and more. We have air assist on the systems, Rotary attachments, Cutting Tables, a variety of lens options, and the HPDFO optics package. When you come into our showroom we will be able to demonstrate to you the exact system and configuration that will work the best for your application and needs.