Sean has been so helpful to us with our computer needs. As me and my husband have gotten up there in years, and the kids are out the house, having someone reliable to call is essential. He not only fixed our computer when we got a virus, but also taught us how to do various tasks. On another occasion he even setup our new smart tv from costco, so we could watch netflix in our living room. He is a great listener, patient, and does it right the first time. What stuck out to me was that very first time, we got a follow up call asking if everything was working as we wanted.