FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I can work on an hourly rate basis or a flat fee for the mutually agreed upon scope of a project. I discuss the likely workload and pros and cons of hourly vs. flat fee, and am happy to oblige whatever the customer prefers. I also tend to be far more affordable than most professional web design companies, because I am a 1-person operation.
- What is your typical process for working with a new customer?
Initial consultation of an hour or so is always free. During this first meeting we'll discuss what you need and want, and how I can meet those needs. I am very flexible in developing a plan that works well for the client in terms of pricing, timing, how much they want me to do vs. me training them to do the work.
- What education and/or training do you have that relates to your work?
My training includes 30+ years of working with technology, which gives me a very solid, in-depth and broad understanding of most aspects of computers (hardware, software, networks) and the Internet. I have been building websites since the early days of the web (mid-1990s), and have been working in WordPress for over a decade now. In addition to lots of "seat time" teaching myself, learning from videos, websites, articles, books, I have also taken several courses on web design, including html, css, php, javascript, php/mysql.