The cooler-fan in my fairly new HP laptop had gone out, and I decided to call a tech rather than send it back to HP. I logged into Thumbtack, and Paris was the first one to call and make what I found a good offer. He was prompt at the time agreed upon, showed himself knowledgeable, and took it home, took it apart, called me and said it would be a few days. Actually it was longer, because he ordered a new fan, installed it, and found there was still an error message. He called HP, sent the laptop to them, and they had to replace it, because it was totally compromised. He brought it back yesterday, had set it up to the point where we could start restoring the files from a backup flash drive. I was able to take over from there, but he seemed willing to stay until the job was done. His affability, consciousness, and enterprise in the whole matter impressed me very much. I would recommend him to anyone. Good chap.