FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I do in-home dog grooming, that means in your home. I charge a house call fee of $10 in Lacey and if I travel anywhere else I charge depending on mileage, so between $20 and $50 usually. Please refer to my price sheet for specific breed pricing. I offer spa, medicated and shedding shampoos and pkgs and only use all natural pet products!
- What is your typical process for working with a new customer?
I like to talk with clients and give them a feel of my experience and history. I do an eight point inspection on all grooming clients, every time, to be sure there are no new lumps, bumps, abrasions, etc. and record size and shape so we may catch things before they become a problem and send them to their vet if necessary. Sometimes groomers are able to see things owners do not see so having the inspection is beneficial. I also access their skin and coat to determine the best course of action for grooming. I then make the estimate and if the customer agrees they sign digitally and I begin the groom!
- What education and/or training do you have that relates to your work?
I am a certified dog groomer, I attended Hartnell College in CA for animal health and Technology Science, I am certified in Pet First Aid, I can administer medications and give vaccinations, and I AM a former member of the BBB in California for many years with an A rating.