|Monday||8:00 a.m. to 5:00 p.m.|
|Tuesday||8:00 a.m. to 5:00 p.m.|
|Wednesday||8:00 a.m. to 5:00 p.m.|
|Thursday||8:00 a.m. to 5:00 p.m.|
|Friday||8:00 a.m. to 5:00 p.m.|
|Saturday||8:00 a.m. to 5:00 p.m.|
Serviz - Sherman Oaks
About this pro
6 years in business
655 hires on Thumbtack
Do me a favor and don’t waste my fucking time next time let me know the guy will not come out unless he charges me $78 to come look at the stain or at least attempt to clean off the stain for $78 then tell me he’s going to charge me an extra $40 to try and get the stain out since he couldn’t do it with the first cleaning of it. I just canceled on your guy because it sounds like this is bullshit and I’m not wasting my time or my money to pay for a job that won’t be done unless I pay the extra 40 after the fact I paid $78 this is fucking retarded worst customer service ever thanks a lot not!Oct 14, 2018Verified
The booking process was very easy, and the installer showed up at the exact time he promised. Having text alerts during the whole process was useful. The job cost the exact amount quoted.Oct 6, 2016Verified
While they did a good job, they put a poor quality toilet seat on the new toilet. I had to change it out.Aug 23, 2018Verified
The process of making an appointment and receiving service went smoothly, but SERVIZ had stated in writing that there would be a warranty on the work and none was given.Mar 11, 2017Verified
Joe was fantastic: polite, punctual and perfectly efficient. It was a joy. I would call on him again any time.Mar 3, 2017Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?All of our pricing is clearly spelled out on our website. Please click the website on our profile for all of our information! There are no gimmicks or hidden fees. You know exactly what we charge before you even book.
- What is your typical process for working with a new customer?Our digital experience is full service. Customers can complete all of the following through our site: Book an appointment online Get real time notifications (email and/or text) Alerts when your pro is en route Digital estimates Digital invoices We are also available to answer any questions you have with a knowledge and helpful customer service rep. Call us at the number in our profile and we will quickly answer any questions you may have!
- What education and/or training do you have that relates to your work?All of our pros are experts in their field with an average of 15 years of experience. We require licenses for many of our services, and have extensive home repair and maintenance knowledge within our customer service department. If you are talking to one of our pros or one of our customer service agents, you can rest assure that we provide the best answers.