FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices start at $20 per visit. Dog Walking $22 per One walk (30 min), if 5 walks are booked per week. Cat Sitting $20 per visit (20 min), if 3 visits are booked per week. Dog Sitting $24 per visit (30 min) if 3 visits are booked per week. Second dog/cat $3-5 extra. Major holidays are extra.
- What is your typical process for working with a new customer?
After an initial pet sitting or dog walking request from a new client either by phone or email, we continue get to know them by going to their house for a "meet and greet." The consultation always takes place at our clients home, this is very important because clients introduce us to their fur babies and explain in detail their pet care routine, including feeding and general care . If we are a good match for each other, we sign all the necessary papers and we pick up the key. Next time we come to the house is when the clients have already left for vacation or work and we take care of the pet each day from that point on.
- How did you get started doing this type of work?
Started with only 5 walks per week and one single client and then, a few month later, the business took off and we have been growing ever since. True Friends Pet Care was founded in 2010.