Johnson's Piano Service
Current Top Pro
Hired 81 times
53 years in business
Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jun
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Read reviews that mention:
- Rebecca Y.
Piano is tuned beautifully! Unfortunately, my daughter and I were not told ahead of time or anytime during the tuning that there was going to be an extra charge because the piano was so out of tune. Spending an extra $100 is not a nice surprise.Aug 24, 2020Verified
- Linda A.
Mr. Johnson is such a lovely man. I really enjoyed having him in my home, plus, he tuned the piano exactly as I wanted him to.Oct 31, 2019VerifiedJohnson's Piano Service's reply
For some reason, we just saw your kind review, thank you!
- Heidi M.
Jim did a wonderful job turning our piano. He was very professional and honest. We’ll be having him back next year for a “tune up”.Oct 24, 2019VerifiedJohnson's Piano Service's reply
Thank you Heidi for your review!
- Gwendolyn D.
He was very friendly and knew his profession 100%. Great attitude for a very out of tune pianoMay 18, 2020VerifiedJohnson's Piano Service's reply
Thanks for a 5 star review! Your piano was definitely a challenge and I hope you are enjoying how it sounds!
- M. H.
My piano sounds great a.d I feel lile I got a mini jazz concert during the tuning. Will use again. Thank you Jim!May 8, 2020VerifiedJohnson's Piano Service's reply
Thank you for your 5 star review! We’ll see you next year!
James H. Johnson
- What should the customer know about your pricing (e.g., discounts, fees)?My pricing is explained in my profile. As a senior citizen myself, I do not give senior discounts! However, for anyone you refer to us who makes and keeps an appointment, we will deduct $10.00 from your next tuning.
- What is your typical process for working with a new customer?Once the appointment is made, when I show up, I typically examine the piano to determine what its needs are: just tuning, minor and/or major repairs, etc., that will make it perform and sound to the best of its capability. I will vacuum out the inside of the piano. Any recommendations will be fully explained. I am particularly sensitive to not make recommendations that exceed the worth of the piano.
- What education and/or training do you have that relates to your work?I have an Associates degree in Piano Technology from Brigham Young University and am a 50 year member of The Piano Technicians Guild. I have been trained as a Yamaha Disklavier Technician and have trained at the Steinway factory in NY.