Low-Cost IT Support
Low-Cost IT Support

Low-Cost IT Support

Offers remote services
Discounts available
Offers remote services
Discounts available
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Introduction: • Risk-Free Service. 100% Satisfaction Guaranteed. More about pricing in FAQs below. Hello! My name is Richard. I am a computer geek and I am happy to help you with your tech support needs. I am experienced with most tech related areas, including computer/phone repair, network configuration, data recovery, business softwares, smart home, etc. I also work as a website developer. Please scroll down to read the reviews, pricing and other FAQs. I look forward to hearing from you. :)
Overview

Hired 37 times

Background checked

1 employee

1 year in business

Payment methods

Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Venmo, Zelle

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Wear masks during the job

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Great 4.8

26 reviews

5
96%
4
0%
3
0%
2
0%
1
4%

Read reviews that mention:


pro avatar
Mallory M.
1 month ago
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Hired on Thumbtack

Hired on Thumbtack

He came in already googled the problems before and arrived quickly,responded quickly. He Was very nice, he showed my husband how to connect and disconnect certain wires. We worked together and he got my husband’s computer back up and running, thank you so much for all your help I would definitely call him back down the line for future problem’s.

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair
pro avatar
Theresa M.
3 weeks ago
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Hired on Thumbtack

Hired on Thumbtack

Richard was wonderful to work with. What I thought was wrong with my computer ended up being something minor, but he found another issue much more pressing and gave me suggestions on how to fix it, which we ended up doing, that will extend the life of my system. I'm very grateful for that! He's definitely my go-to computer technician now!

Details: PC • Laptop • Computer not turning on • At the pro’s location • My home, venue, etc.

Computer Repair
pro avatar
Keiko B.
Oct 26, 2021
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Hired on Thumbtack

Hired on Thumbtack

Richard was polite, courteous, and effective in servicing my computer needs. A knowledgeable background and willing to tackle the job with ease.

Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location • Remotely (phone or internet) • My home, venue, etc.

Computer Repair
pro avatar
Rosemarie P.
Oct 21, 2021
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Hired on Thumbtack

Hired on Thumbtack

I was very pleased with my computer service repair. Richard was very nice and polite. I will definitely recommend Richard to my Family and Friends. In the future he would always be the one I call for all computer issues. :)

Details: PC • Desktop • Computer not turning on • My home, venue, etc.

Computer Repair
pro avatar
Jeanne B.
Oct 16, 2021
·

Hired on Thumbtack

Hired on Thumbtack

The Best of the Best!! This pro is phenomenal he’s very professional and polite. Not only did he fix my blue screen of death in record time but he helped put my browsers and other must haves back onto my computer on his own time! He’s also an expert with iPhones and fixed some issues without charging me. As long as he will fix computers I will only use him!! I highly recommend Richard and you can’t go wrong! Thank You Richard for quickly getting me back online🙌💻

Details: PC • Desktop • System error or blue screen • My home, venue, etc.

Computer Repair
Credentials
Background Check

Shaotian Dong

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    100% Satisfaction Guaranteed. You will only pay if I fulfill your needs. My rate is $50/h. For on-site services, there is also a $25/h fee for travel. There is no travel fee if you drop off the devices at my place or request for remote software assistance. For emergency and after-hour services, the rate is $100/h plus a $100 unconditional fee. There is no minimum charge for regular services. Similar to auto repair, I will give you an estimate during the initial consultation. If the job is expected to exceed the estimate, I will contact you immediately with an updated estimate for your approval. Again, you will never pay if I fail to meet your expectations. I also give discounts on a case-by-case basis.

  • What types of customers have you worked with?

    Individuals, Small Businesses.

  • What advice would you give a customer looking to hire a provider in your area of work?

    It can be difficult to choose among so many providers on Thumbtack, as they all look the same except for the business name and the logo. To know more about the quality, cost and style of service from each provider, I suggest that you read the verified reviews on their profile page. Trust your gut and pick the one you like the best. You can always find me if you are not satisfied with other providers. :)

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