Hector is a gentleman. I needed someone to upgrade my elderly parents' faucet with one that I had already purchased, and I was only going to be in town for a day. Hector was able to meet me at my parents' home during my very small availability window. Unfortunately, upon arrival, we discovered that we were missing a part necessary for the replacement. Hector then accompanied us to Lowes in hopes of getting the part locally and when that was not successful, offered to come back after I had ordered the part online and replace it then.
I had originally preferred to get the faucet replaced during my visit, because I would feel more comfortable overseeing the project without my parents' needing to involve themselves or their time. However, Hector was so kind and gracious despite the missing part during our first visit that I knew the replacement would go seamlessly even without my presence later, and that is exactly what happened.
I will be using Hector again very soon for more projects around my parents' home, especially knowing that I can arrange for work to be done without me having to physically be there. Thank you Hector!