|Sunday||8:00 a.m. to 7:00 p.m.|
|Monday||8:00 a.m. to 7:00 p.m.|
|Tuesday||8:00 a.m. to 7:00 p.m.|
|Wednesday||8:00 a.m. to 7:00 p.m.|
|Thursday||8:00 a.m. to 7:00 p.m.|
|Friday||8:00 a.m. to 7:00 p.m.|
|Saturday||8:00 a.m. to 7:00 p.m.|
Centeno Professional Services
About this pro
Miguel was recommended to my by another satisfied customer. He helped me with issues of visitation, custody and spousal support. He makes this experience fun with his humor and makes it easier with his professionalism. He always picks up the phone calls himself and takes care of things immediately. I highly recommend him.Feb 24, 2018
I am going to describe my experience in hopes that nobody falls prey like I did. Now, I have to file a police report and also sue him because he's committed fraud and by not writing the draft he was paid to do, he is thus causing damages to me. There is the element of this complaints due date, which is tomorrow; and I certainly did not expect this paralegal to fail in his duty to protect me, to fail in doing his job and act as if he was judge, jury and executioner with his response. That is not Miguels' job. His job is to protect his paying client and to write the draft, so that I may file it in court and seek relief. Number one, this man will take your $350 to provide you a service. Quickly. Number two, He will then use every excuse in the book to delay the job you paid him to do which is dangerous, because if you have a due date, he plays dangerously/ recklessly with that (That's just PART of my experience) I had an opening brief that he agreed to do. He is a paralegal, right? He knows what that consists of. Your payment to him suggests you are paying him to do a "project" he agreed to do and you have already discussed with him what it's about. It's a done deal. And so you have every expectation in the world for him to fulfill the job and trust him. That's not the case here. After he failed to meet the due date for the opening brief, this guy decides to not say anything, and when it's a few days before it's due, I give him a heads up and he says that he's working on it. When it's due, he says it's not ready. Still working on it. 16 days. Really? And this is someone claiming to have 33 years experience. I go downtown, and get an extension for 10 days on the brief. He claims that "he's stuck" when it's due. Another extension. 10 more days. Another excuse. He's trying to "keep his head above water". I'm not kidding here. 10 more days. Another excuse, 10 more days, another excuse , 10 more days. Extension. Extension. Extension. Then we come to the pinnacle. He sends me an email, stating that he "understands" that I already paid him and that his duty is to do the brief. But that if I can pay him an additional $650, because this job is "worth $1,500" but that if "I hold him to his contract, that he will still do it, and that if I pay him the additional $$ or not that he will still do the brief." He also brings in personal matters about his life which isn't appropriate. On both email and text message. I felt trapped because basically he's holding the brief hostage and it's due shortly. I pay him the additional $650. Six hundred and fifty dollars. Make no mistake in reading that. This was outside of thumbtack by the way.( I'll bring this issue up with thumbtack later.) And I'm thinking that this man should have this brief by it's due date as I hit the submit payment button. Do you think I have that brief on it's new due date? No. Another excuse (They become more and more ridiculous) Another extension, and each time, I get the extension, it takes me 2 1/2 hours to get to the court on Spring street, Los Angeles, CA and the same to get back home. It's a great inconvenience to me and he knew it. Every time I got another extension, I sent him a picture of the submission, and on the last one, he cared greatly about it, that when I sent him the court notice that they accepted it, Miguel FAILED to see that under the judicial officers signature, that it stated that NO FURTHER EXTENSIONS GRANTED after that one, which I failed to see, but as a paralegal, he should have seen that right away. It was in signature styled script, which is why I failed to see it. When he needed another extension after that he tried to extort another $500.00 but I wasn't falling for it again, as I saw the trend that he displayed. That's right. Another extension! And he wanted to "see me" to show me what he'd done so far on the date that it was due (And it was the final due date extension, except I didn't know it was). So far?!? At this point nearly 3 months? What HAS he done so far? I file another extension despite this man wanting to "see me" and wondering if my husband "could see his laptop as well" he wanted to come to my home at 12:30. Let's see, do I wait for him to come around my home? Or do I secure another extension? (At this time I didn't know the one prior was the last one) I submit the extension. I get a letter from the court saying it was denied a few days later. I send Miguel this picture as well and after calling the clerks office, I was informed that the last extension prior was the last one. The clerk tells me where to find where it said it was the last extension. I'm like "Oh. My. God" The clerk tells me that I have 10 days before I default on my opening brief. I let Miguel know this. Miguel then takes the duration of the 10 days to give me the brief. 14 out of the 24 pages were of importance. I barely make it on time, to make the deadline before their office closed. I had to send Miguel another $30 because he said he didn't have gas/ etc. in order to mail in the proof of services. I also paid Miguel $350 to do a re-file project. At last minute he copied and pasted pages of the complaint and just edited my former attorneys name on the first page and last page. That was it. And It's not like said "Well let me pay her back $345.00 out of the $350.00 back" Because he didn't. I barely made it on time to court in order to re-file on 10/3/2017 Another job he got paid to do was to draft a complaint against an attorney who committed malpractice/ negligence/ fraud. $300. He was paid on 10/19/2017. When I told him what it was about and what I wanted he said "Deal!" I paid him and he took the money QUICKLY. This is where it went completely wrong. The county counsel response came concerning my opening brief and I asked Miguel questions about it. At this point, let me remind the reader, I still had not provided the chronology of what the former attorney did per the complaint. And it was due to this former attorneys actions that I had to do the re-file on my own. Miguel wanted to see me to talk about the response I received by county counsel. Or so I thought. The former attorney was NOT a topic. I agree to meet Miguel at the library on November 22, 2017, he is not punctual, he is 30 minutes late. I have social anxiety. This isn't good for me. Miguel then begins discussing something other than what I thought I came there for and begins to say familiar things about the malpractice complaint of which I gave him very little detail about. I still had not given him the chronology of facts. I tell Miguel this. Why is Miguel talking about something he hasn't received the facts for? And I explain to Miguel, I haven't given him the chronology yet. Miguel went on to explain that he was upset that someone had conducted a charge back on him and that he didn't have the $$ to sue this person in court nor had money to have this individual served. Again. Personal problems. Inappropriate. (Check this out though, I discovered late night that a half hour after my meeting with Miguel at the library was over (Because of time stamps) my former attorney received a positive review concerning a charge back which can take a few days to be approved to post by moderators anyway, but very coincidental that it was about a charge back.) Miguel continues to say, "But you shouldn't sue the attorney because it's going to embarrass him." Then Miguel says "You don't have a case...." (Without having the chronology???) It was almost as if Miguel was trying to protect this attorney during this meet at the library! instead of providing me his loyalty, Miguel was in fact making excuses for this attorney who took $30,000 and did nothing but fail in his fiduciary duties to protect me (Yes. You read correctly- thirty thousand dollars paid to my former attorney within 12 months) This attorney was unethical and took advantage of me. I sent my chronology to Miguel on 11/25/2017. I told Miguel in the same email it is due on December 1st. Miguel even requested (At the library, a few days before) that I provide "causes of actions and elements" even though I am not trained in legalese. I am not a paralegal. I am not an attorney- Review needed to be truncated at this point for my update. UPDATE- Look up "Centeno Professional Services" on Yelp, you will see ALL of the photos. Miguels response bares no truth whatsoever, he has the Chronology and his response does not parallel it. Miguel is not to speculate the outcome of a lawsuit, let alone misquote a chronology, that's libel. Miguels job was to write the complaint using my facts and not act as if he is a lawyer/ judge/ jury/ executioner (Miguel told me in the library, that his intelligence far exceeds the BEST attorney out there- Really?) Miguel telling me that I had no case equates to acting as an attorney. Miguel telling me that a lawsuit would "embarrass the attorney" is like saying "Don't tell on the pedophile, it will ruin his life" Miguel violated my rights and his code of ethics. I have taken screen shots of everything here Miguel is posting. I intend to sue Miguel also. California rule 3-120 "the relationship between a lawyer and client is inherently unequal, so any sexual relationship is potentially coercive" However, there was no sexual relationship, it was emotional abuse. It is malpractice. To convince your own vulnerable client to love you, is unethical and destructive. Knowing the client is under doctors care, and medical file you have in possession is a road to the most egregious set of circumstances known to man and that's just the tip of the iceberg. Miguel truly thinks the lawyer did nothing wrong? Why is that? Did Miguel form a friendship with my former attorney? I believe so. Miguel called himself useless "Of no use" and that I should get someone else to do it. But telling me to "get someone else to do it" is saying that he knows I have a case, but not wanting to be the one to do it. So, which is it Miguel?Dec 1, 2017
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- What should the customer know about your pricing (e.g., discounts, fees)?Yes, $350 per project. for mutual benefit I also offer "from A thorough Z" all inclusive "packages". Ask me once we covered your desired goal.
- What is your typical process for working with a new customer?Ideally, limiting investing unproductive commute from point A to point B , communicating over the phone and exchanging documents via email would work best but in cases where client wishes a personal meeting, it can also be arranged.
- What education and/or training do you have that relates to your work?I worked in law offices under the supervision of attorneys for over twenty years, and have worked as an independent paralegal in civil, criminal and family law for another twenty years. I have studied Psychology, Anthropology, Sociology, law, mathematics, philosophy, and legal research. Combining study and experience allows me to claim to be the best .