Plumbing Connection Inc
About this pro
Sunday morning bathtime turned into a mess when the bath & toilet backed up, spewing stinky water all over the floor. A Yelp, then i call Plumbing Connection and we had a date - between 12 and 1, he said. He called 20 minutes before arriving, as promised, and showed up right at 12:30. Khan was polite, through & efficient as he quickly diagnosed the problem and identified his best method of accessing the clog. Undeterred by a painted-over cleanout, he had us flushing freely within an hour, and even gave us a break on the weekend surcharge. Overall, a very pleasant experience. One note - the $75 deal is only for cleaning out easily accessed drains - they have a flat-fee schedule for a number of different types of services. Khan was clear about this from the outset, and the service and expertise was well worth the $125 we paid...Mar 24, 2011
Replacing our old clay sewer line and galvanized water service pipe and installing the cleanouts turned out to be quite a project. Marino and Tim planned to hand-dig the trenches for the pipes to avoid damaging the irrigation and gas lines in the yeard, but soon realized they would not be able to get through the matted redwood tree roots and rock-laced soil and get the job done in a timely way. So they went to plans B and C: a trencher for the water service trench and a bobcat for the sewer line trench. They worked slowly and carefully with the bobcat operator to dig the sewer line trench without nicking the nearby gas line. They worked 6 long hard days digging, laying pipe, and then refilling the trenches and compacting the soil by hand. I was home most of the time, and they kept me informed about what they were doing and how things were going. Marino is a great communicator and explains things very well and thoroughly. Marino and Tim knew exactly what they were doing and were very exacting about laying the sewer pipe at the proper pitch, for example, and cleaning up every evening. We ended up paying a bit more than the original estimate because we had to pay the bobcat operator and because the sewer line trench ended up being longer than we expected (runs diagonally across our yard instead of straight to the street), but the extra was fair given what we encountered on the project. I am very happy with the work I think they take a lot of pride in their work and want to do the best job possible. I also really enjoyed having them around while they were at my house.Jan 3, 2011
- What types of customers have you worked with?Plumbing Installation Plumbing Services Plumbing Property Owner or Manager Discounts Senior Discounts Sewer Clean out Installation Water Leaks Water Lines Water Main Repair Faucets & Fixtures Sewer & Drain Cleaning Sewer & Drain Repair Slab Leaks Sewer & Drain Repairs Sewer Video Camera Service Emergency Service Fixture Replacement Free Estimates
- What advice would you give a customer looking to hire a provider in your area of work?Customer need to make sure contractor is licensed insured&bonded . It will be nice if the contarctor is in uniform and have company logos on truck . Make sure he have contractor licensed and it should match the buisness name on licensed card.
- What questions should customers think through before talking to professionals about their project?_______________did you know_____________ ~ drip by drip___ the water wasted from a leaky faucet - will fill an 8 ounce cup - in just about 15 minutes - ~ it's estimated that 180 gallons of water will be wasted every month - ~ annualy.... Thats 2,160 gallons of water wasted from just one leaky faucet! .................................................................................