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Hired 3 times
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Mon - Fri
9:00 a.m. to 5:00 p.m.
10:00 a.m. to 3:00 p.m.
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Vinyl or linoleum,
Jocelyn is soooo good. She provides caring customer service. She is professional, prompt and really wants to help her clients. I can not wait to see her hard work pay off with beautiful floors in our home. Thank you so much Jocelyn! You are making a difference in our lives.Aug 21, 2019
Jocelyn is fantastic! She has a wide selection of product, which is great (especially for picky customers like me). She is a true professional and showed up to my appointment on time and with a smile. You can tell she genuinely wants to do right by her customers, and is dedicated to not only making sure you get the flooring you want but for a price you’re comfortable with. She cares and it shows. I highly recommend Jocelyn and Floor Coverings International!Aug 21, 2019
Floor Coverings International Santa Clarita is the best! Their owner is a pleasure to work with and they offer the best products and services. They even come to your home with the samples and offer free estimates. I would highly recommend them for any flooring project!Jul 25, 2019
FCI and the staff exemplifies professionalism. The installation was very well planned and executed (which is not often the case). As I continue to renovate homes, I will continue to have FCI as a part of the processJul 25, 2019
I can’t say enough about Jocelyn , she is extremely easy to work with and goes above and beyond trying to help. True professional. I will definitely be a repeat customer and recommend her to anyone. She is a 5 STARS CharlotteAug 26, 2019
License Type: C15 - Flooring And Floor Covering Contractor (CA)
MariaJocelyn Negrosa Estrada
- What should the customer know about your pricing (e.g., discounts, fees)?We don't have any price gimmicks or "one week only sales". There are no "buy 2 rooms get 1 free" type of stuff. We simply offer the best products from the best manufacturers, using the most qualified installers, at an everyday great value. Our prices are always all-inclusive, with no change orders. Once we give you a price, it stays that way even if your job becomes more complex once we remove your current flooring. There are no surprises, and you will not pay your balance until you are completely satisfied with the result.
- What is your typical process for working with a new customer?It all starts with the in-home consultation. Book an appointment, and we will handle the rest. Appointments can last from 30 min to 2 hours depending on how you like to shop. We will stay with you as long as you need to find a product that you love. Once we find the customized flooring solution that works for you, we agree to cash or payment terms and schedule your install. Typically, your project can be completed in under 2 weeks from the initial appointment. Step 1 Schedule a free in-home Design Consultation with one of our expert Design Associates. Your Design Associate will arrive on time in our Mobile Flooring Showroom. Inside the Mobile Showroom, we have thousands of flooring choices that make up our carefully selected Mobile Flooring Collection. Your Design Associate will then measure your floors, help you choose the perfect flooring solution for you and will provide you with an estimate. Step 2 After you’ve reviewed your proposal and estimate, you can review our financing options with your Design Associate and make your final decision. Step 3 Upon your decision, your flooring will arrive and installation begins. We treat your home as if it was our own, so clean up of the flooring area, removal and replacement of furniture is included and done very carefully. We pride ourselves in maintaining and updating you on timelines, as we understand how important that is.
- What education and/or training do you have that relates to your work?Everybody in the Floor Coverings International family receives 100's of hours of computer-based and hands-on training. We visit the home office in Atlanta 2-4 times a year for specialized workshops. We meet monthly with our reps from each company to learn the latest installation techniques and tips to get the most longevity and performance out of each product we carry. Every installer is scrutinized for certifications, references, years of experience, and overall talent. We aren't looking for a bargain when it comes to installers, we are looking for the best available at a good value.