Bay Area Pro Cleaning, Inc.

San Francisco, CA

Get up to five quotes from pros like Bay Area Pro Cleaning, Inc. within hours. Get Quotes

About this pro

How does your service stand out?

We provide high quality cleaning services regardless if you are a large commercial customer or a once a month residential client.

What do you enjoy about the work you do?

We love the appreciation our customer show every time a job is completed.

Location

San Francisco, CA 94102

Background check

Complete

Years in business

8

Times hired on Thumbtack

155

Reviews

65 Reviews
  • Robert W. Jan 5, 2017
    House Cleaning (One Time)
    Verified Review
    These people are probably as good as it gets!
    Excellent job and receptive staff.......
  • Diane V. Dec 17, 2016
    Apartment Cleaning
    Verified Review
    Worth Every Penny!
    They did a super job. Our house looks great! Highly recommended.
  • Dan A. Dec 13, 2016
    House Cleaning
    Verified Review
    Perfect
    Great cleaners! Will continue using them
  • Lindsey C. Jul 31, 2016
    Apartment Cleaning
    Verified Review
    They didn't do anything I specifically requested for them to do. Horrible experience! Please reimburse!
  • Camille B. Jul 10, 2016
    Office Cleaning (Recurring)
    Verified Review
    Great customer service and deep cleaning impeccable, making for a fantastic first impression! A+ all the way!
  • Nina H. May 28, 2016
    Apartment Cleaning
    Verified Review
    Great customer service, responsive, thorough cleaning. Worth every penny.
  • Carla L. Apr 22, 2016
    Apartment Cleaning
    Verified Review
    We had Cristina clean for us and she was terrific! The attention to detail is above and beyond. Very professional and just a lovely person.
  • Nad I. Apr 21, 2016
    hi
  • Tina G. Feb 22, 2016
    House Cleaning
    Verified Review
    I simply cannot say enough good things about Bay Area Pro Cleaning! We actually joined Thumbtack looking to have a 700 sq foot apartment cleaned immediately after our tenants moved out. The unit was filthy to say the least. They did a spectacular job on the cleaning and did it at a reasonable price. We were so impressed by their integrity and efficiency, that we have hired them for biweekly cleaning services of our home.
  • Sally G. Jan 27, 2016
    Interior Painting
    Verified Review
    I am very well satisfied with the recent painting of the entire interior of my condo. The crew arrived on time and worked with no delays or interruptions. I'll be calling them again when I need further home painting services.
  • Lauren D. Jan 21, 2016
    House Cleaning
    Verified Review
    I could not be happier with this company, hired them for weekly services and everytime absolutely perfect cleaning, nothing to complain. Customer service is also top notch!
  • Dianne K. Jan 5, 2016
    Apartment Cleaning
    Verified Review
    Wow, what a great first impression! I have tried several cleaning companies to help me with the cleaning of my small apartment and I can say: They are not the cheapest but the best and well worth it! Looking forward to my next service.
  • Anthony H. Dec 27, 2015
    House Cleaning
    Verified Review
    We love working with this company, great service at a great price. Our home gets cleaned beautifully every time! Highly recommended.
  • Jenny W. Dec 4, 2015
    House Cleaning
    Verified Review
    Great experience dealing with Kelly; professional and knowledgeable. Outstanding job to our cleaning crew! Highly recommended.
  • Cindy P. Nov 11, 2015
    Office Cleaning (Recurring)
    Verified Review
    Efficient professional cleaning services at a great value!
  • Frank M. Nov 8, 2015
    Office Cleaning (Recurring)
    Verified Review
    Great and responsive service, very happy with our choice .
  • Simon L. Nov 2, 2015
    Office Cleaning (Recurring)
    Verified Review
    I was very impressed by the quickness of their response and professionalism.
  • Michael D. Oct 29, 2015
    Apartment Cleaning
    Verified Review
    Excellent and efficient.
  • Jason S. Oct 18, 2015
    House Cleaning
    Verified Review
    Outstanding job to my cleaning ladies. Very friendly and professional, they treat my home as if was their own. More than happy to share the word of the quality of work this ladies do for us. Highly recommend.
  • Sofia G. Oct 12, 2015
    Office Cleaning (Recurring)
    Verified Review
    Very professional and responsive. They also do good work cleaning, pays attention to detail. Trustworthy
  • Tom O. Sep 29, 2015
    House Cleaning
    Verified Review
    Not only great house cleaning but great customer service. Keep up with the good work Danny!
  • Elizabeth Z. Sep 27, 2015
    House Cleaning
    Verified Review
    The first time I used Pro Cleaning, I had them do a deep clean to test out the service before commiting to a biweekly cleaning. I LOVED it, my house looked spotless and the team that came in was friendly and polite. They even folded some laundry I had in my bedroom!! I was so happy I called that same day to schedule my biweekly service. The agent on the phone was so nice and informative! I'll be the first to admit I'm super picky and particular, so finding a cleaning service like Pro Cleaning was a God send. Highly recommend it for all you busy families out there who just don't have time to keep the house as tidy and clean as you'd like. It's a relief to know my house will be in good hands.
  • Arbey C. Sep 23, 2015
    Office Cleaning (Recurring)
    Verified Review
    Great service, unbelievable professionalism. We are very happy with our choice.
  • Susanne C. Aug 24, 2015
    House Cleaning
    Verified Review
    Very happy with Bay Area Pro Cleaning. Hired them to do regular cleaning at my home and they did a great job their first time. Very friendly and professional.
  • Kim L. Jun 22, 2015
    House Cleaning
    Verified Review
    It's been great working with Kelly and her team. A few items were missed on the first cleaning, but with an email conversation all was sorted out on the next visit. Great work!
  • Jacob O. Jun 9, 2015
    House Cleaning
    Verified Review
    They came when they said they would. They did a super job. Our house looks great!
  • Sean M. Jun 8, 2015
    Commercial Cleaning
    Verified Review
    Responsive and did a great job. Would hire again!
  • Brynn H. Jun 2, 2015
    House Cleaning (One Time)
    Verified Review
    They came out on the same day I called after another Thumbtack company bailed on me at the last minute. They did a fantastic job cleaning every nook and cranny and the house looks great. They weren't super friendly, but I do think some of that may have been a language barrier, and they jammed the sink strainer down into the sink so hard that they couldn't get it out (neither can I), and didn't seem too concerned about it. Other than that though, they were great! Even tied the towels into fancy little hotel configurations. :) If I ever need the house cleaned again I'll definitely look up Bay Area Pro Cleaning.
  • Justine M. May 18, 2015
    House Cleaning
    Verified Review
    Terrible had no knowledge
    Bay Area Pro C. May 19, 2015

    Dear Justine, Thank you for your review. Please let me know in what area our customer service person's knowledge is lacking, so that we can incorporate this information into our training. Sincerely, Kelly Allison

  • Debbie N. May 15, 2015
    House Cleaning
    Verified Review
  • Russell B. Apr 18, 2015
    House Cleaning
    Verified Review
    The entire team were professional and responsive. Cleaning was beyond the typical, rush in and out superficial. We were pleasantly surprised.
  • Angela V. Mar 20, 2015
    House Cleaning
    Verified Review
    Kelly was on time for the initial appointment. Very professional, verified my specific requests. The cleaning crew was efficient, thorough, accommodated a last-minute request to launder linens. Will have them back on a regular housekeeping schedule!
  • Natalie P. Mar 9, 2015
    My wife and I hired Bay Area Pro Cleaning on a recommendation from a friend and received $30 off our first clean. The staff is very professional and meticulous in their cleaning efforts! Every-time they come to the house I know I am getting exactly what I asked for. Giving them 5 stars!
  • Valery R. Mar 7, 2015
    outstanding customer service and profesional crew. The two ladies Ana and Gloria did an excellent job! They were in my home for about 4 hours, working the entire time!Worth every dollar! Will be using them again.
  • Kristhian M. Mar 4, 2015
    When another cleaning service failed to show up on the day I scheduled, I placed a request on Thumbtack.  I got a human being on the phone right away, and within minutes, I was able to schedule a cleaning that same afternoon! The couple who came out to clean arrived on time and did an excellent job. After dealing with a cleaning service that always went straight to voice-mail and never returned my calls,  I would recommend them to anyone. Great Service and Professionalism! Kristhian Mongomery
  • Ann M. Feb 22, 2015
    House Cleaning
    Verified Review
  • Joseph R. Feb 17, 2015
    Commercial Cleaning
    Verified Review
  • William S. Nov 16, 2014
    House Cleaning (One Time)
    Verified Review
    Great work by a quality company. Really liked that they did my dirty dishes. Not expected, but really appreciated.
  • Richard M. Nov 11, 2014
    House Cleaning (One Time)
    Verified Review
    Jackie and Maria were here to clean today from Bay Area House Ceaning.  They did a really fabulous job!!  They were pleasant, though and left my house sparkling!! Would definitely recommend to friends and family!
  • Marie K. Nov 9, 2014
    House Cleaning (One Time)
    Verified Review
    I am a big fan of Bay Area Pro Cleaning! They have been easy to work with, and very accommodating when I've had to rearrange my cleaning schedule. The service over the phone is polite, understanding, and direct. The service in person is even better! Nancy and her crew are some of the sweetest ladies I know, and they always do a great job. I feel that they go above and beyond, especially when I need a deep cleaning.  Since I am very busy with work and other commitments, I simply don't have the time or energy to thoroughly clean my house, but I know that Bay Area Pro Cleaning will make my home spotless! I would recommend Bay Area Pro Cleaning without hesitation.
  • Lissette V. Nov 8, 2014
    Commercial Cleaning
    Verified Review
    I have been using Bay Area Pro Cleaning for awhile now.. They are great!! Their staffs are professional, friendly and always go the extra mile!! I just used them in my new place and they were amazing!!! You won't find another company to provide such a quality service!!! I have no problems referring them to anyone!!! A++++ Quality and Service!!!
  • Lana M. Oct 16, 2014
    House Cleaning (One Time)
    Verified Review
    Outstanding! Thank you so much! Will definitely recommend you to others looking for great service at reasonable price! :-)
  • Rick B. Aug 30, 2014
    House Cleaning (One Time)
    Verified Review
    Terrific job. The cleaners did a top-to-bottom deep cleaning of my little house. I was amazed by all the stuff they cleaned--walls, baseboards, blinds--in addition to the expected stuff. Fast and thorough. Highly recommended. They showed up as scheduled and finished when they said they would. Did I mention the oven? Spotless.
  • Jhoan S. Aug 21, 2014
    House Cleaning (One Time)
    Verified Review
    Kelly, your team exceeded my expectations-though, professional detailed and caring. I look forward to maintenance cleaning, my home sparkles like never before.
  • Marissa H. Aug 11, 2014
    Window Cleaning
    Verified Review
    My windows are so clean! I will definitely call Karen again for other services. :)
  • Eliza S. Jun 11, 2014
    I just had to write a review because I always receive quality service from this company. What I like most about this cleaning service is their absolute need to exceed your expectations. I definitely recommend their top notch services to anyone in the San Francisco area. Thanks so much, keep up the good work.
  • Jon M. Jun 7, 2014
    Kathy and her partner were incredible... can't say enough about how diligent, thorough and energetic they were. And very interesting! These girls made my day, after a rough cross country move. I will definitely use them again!
  • Ross D. Jun 7, 2014
    House Cleaning (One Time)
    Verified Review
    Submitted a last minute Thumbtack request needing our apartment cleaned after our cleaning lady didn't show up. They didn't have anything available for that day but Karen ended up calling me back after someone canceled. Excellent service and my place looks awesome! Super impressed. I will recommend them to everyone. Thank you!
  • Jack L. May 9, 2014
    A friend of mine recommended me this cleaning company .After i contacted them for cleaning my entire house they gave me very good price ..I accepted and they came with a few other people .They were very careful and quick.They also did everything as told.If you still didn't find cheap and high quality cleaning services this are the perfect guys for you.. Keep up with the good job !!!
  • Kelly H. May 2, 2014
    This is a great service! I am a single mother with two kids and I work a lot having someone come in and clean the house takes the burden off of me. I love that they use pet and child friendly products. They arrive on time and are extremely professional. I you are busy or just don't want to clean call Pronto.
  • Karena L. May 2, 2014
    I recently gave birth to my son and with 4 kids home already and my husband, by the time I came home I wish I didn't. There was dishes piled up ,my stove was dirty and my living look like a tornado lived there. As I sat there confuse I decide I am not cleaning nothing , took my husband wallet and look for a cleaning service. Ran across Pronto and ask them how pronto can they get here. They clean my house so well, I have them coming in at least twice a month just to give me a break from cleaning.
  • Elena M. Apr 27, 2014
    I had their girls do my move in cleaning. They were amazing! Everything was perfectly clean and they left with a really fresh smell. I called last minute to schedule the girls and they helped to find a team for the very next day. It was just phenomenal customer service. No one goes above and beyond like that! I will for sure have them back.
  • Rosie W. Apr 17, 2014
    Commercial Cleaning
    Verified Review
    We've had a lot of "maids" over the years but they always seemed to just move the dirt around. They actually took it off the premises. Very detailed-oriented and professional - bring their own equipment.
  • Terry C. Apr 17, 2014
    Commercial Cleaning
    Verified Review
    Friendly and efficient service as expected and promised.
  • Susanne W. Apr 15, 2014
    House Cleaning (One Time)
    Verified Review
    This is a very easy review for me to write, Gladus and Tony, AKA team #22 did an excellent job in the deep cleaning of our apartment. We are very pleased and we plan to use your service again! Very professional staff. Thank you!
  • Claire W. Apr 13, 2014
    House Cleaning (One Time)
    Verified Review
  • Andy M. Apr 10, 2014
    House Cleaning (One Time)
    Verified Review
    We own a rental house that has been occupied for the past 2 years by college students. Needless to say, the house was very dirty when they moved out. In order to get another renter into the house we had to have it professionally cleaned. Pronto came in, and within a few of hours, every room in the house was clean. We are very pleased with the results, will definitely be using them again.
  • Adam N. Apr 7, 2014
    Commercial Cleaning
    Verified Review
    Kelly and her partner were attentive , high-spirited, kind, and trustworthy. They listed to my specialized needs (in this case, no use of chlorine). I felt completely understood and confident in their hands. The team was punctual, polite, and seemed happy in their work (I have frequently felt guilty for paying somebody to clean, but they made me feel really positive about the experience). Their work was impeccable, affordable, and done on time (it was a rush job, and many would have pushed back but they just got it done). Candidly, while I was impressed with their results, I was inspired by their attitude and apparent love of the work they were doing. I was pleased to have a very filthy warehouse get cleaned at a good rate, but even more appreciative of their positive energy. Good reminder of life's blessings on an otherwise very overwhelming day. Thank you Kelly!
    Bay Area Pro C. Apr 7, 2014

    Thank you, Adam! :) What a wonderful review, I'll make sure to pass along your comments to our crew, they will be happy to know that you were so pleased with their work. We hope to have the opportunity to provide more services in the future, it was a pleasure working for you!

  • Jon M. Apr 4, 2014
    House Cleaning (One Time)
    Verified Review
    Excellent cleaning service! These guys are Great! If you're looking to hire someone for hassle free, cost effective and great cleaning, pick them. They sent team #18 they were wonderful! Arrived on time and spent a long time cleaning every nook and corner extremely well. They also sent someone to check and see if everything was done nicely. I'll end by saying that this ladies are thorough, professional with quality services
    Bay Area Pro C. Apr 4, 2014

    Thanks for choosing us! We look forward to working with you again, it was a pleasure!

  • Carole J. Mar 11, 2014
    House Cleaning (One Time)
    Verified Review
    Just had initial interview with Kelly. I was very impressed with her. Kelly was on rime and prepared. She provided copies of her insurance and workers Comp coverage without me asking for it! She gave me a price sheet with rates and prices so that all was clearly understood. Kelly worked with me to find time that fit my schedule to do the first complete cleaning and then a day and time of the week for ongoing upkeep. I had a list of tasks that, my previous housekeeper (of 23 years!) rotated; did not need to be done weekly, some monthly, some less often. Kelly took a picture of my list so she could incorporate it into a written schedule of work that she would provide to the cleaning team and to me. So far, I am very pleased and look forward to a long term working relationship with Pronto and Kelly!
  • Aben J. Feb 20, 2014
    House Cleaning (One Time)
    Verified Review
    I hired Pronto to clean my windows, they gave me the best price out of three other companies.  WOW, my windows look amazing!!!  I am so happy!…  I don't usually like to post online reviews but this business deserves every positive plug it can get.  Beautiful windows, great price!
    Bay Area Pro C. Apr 4, 2014

    Hi Aben! Thank for your review, we'll be there whenever you need us, thank you for the opportunity to work with you.

  • Tiffany P. Jan 28, 2014
    House Cleaning (One Time)
    Verified Review
    I found Pronto Maids through Thumbtack and used them for the first time today. I was impressed with their service, and decided to used them for ongoing services.
    Bay Area Pro C. Apr 4, 2014

    Thank you Tiffany! What a pleasure working for you... We'll see you on Monday!! :)

  • Laurie P. Jan 27, 2014
    House Cleaning (One Time)
    Verified Review
    I have tried so many different cleaning services, but I finally found the perfect cleaning service and many of my friends are now using them. I like their professionalism, and their attention to detail. I don't get the same cleaning team every time, but that does not matter because they are all excellent. The owner Kelly, is very conscientious about the satisfaction of her clients and she goes out of the way to ensure that her clients are happy. Thanks again Kelly and Pronto for keeping my home clean and beautiful and keeping me coming back to Pronto!
    Bay Area Pro C. Jan 27, 2014

    Thank you Laurie for choosing Pronto! We look forward to working with you for a very long time.

  • Marie F. Dec 24, 2013
    Window Cleaning
    Verified Review
    Pronto Cleaning Should change their name from Pronto to Magical Cleaning! They did an amazing job with our deep cleaning. We'll definitely hire them again!
  • Patricia D. May 5, 2013
    Window Cleaning
    Verified Review
    Our crew is the best. Not only do they get the job done they are pleasant to be around. I hope all Pronto's crews are like ours.

Q&A

What types of customers have you worked with?
Bay Area Pro Cleaning is a family owned and operated full service cleaning company that proudly services Houston, Texas and San Francisco Bay Area in California.
Describe a recent project you are fond of. How long did it take?
We clean homes free of charge for cancer patients.
What advice would you give a customer looking to hire a provider in your area of work?
We are licensed, bonded, and fully insured to include Workers Compensation so you won't have unforeseen problems that you might have with other cleaning companies. Regardless of whom you chose to hire, ALWAYS ask for a copy for your records.