Shelly herself is an excellent writer, both technical and creative. She knows the rules of conventional English (says the survivor of eight years of Catholic school grammar, syntax, and sentence diagraming!) Even more important to me, as a veteran sixth grade teacher who has watched her as a parent-volunteer writing teacher, school librarian, play director, and copy editor, she can engage large or small groups of kids and inspire even the most reluctant writer to pick up a pencil and start writing! She has a wonderful sense of humor, which shows up in her own writing, and often in her students'. Additionally, she is professional, reliable, and intelligent enough to critically evaluate/edit college-level, business, and professional writing.