TechPal Network Support
TechPal Network Support

TechPal Network Support

Offers remote services
Offers remote services
contact for price

Responds within a day

Introduction: License and Insured Professional Network services. We work with small business and residential providing top level service at affordable rate. Meet our team: Gustavo Palacios: Network Specialist and Linux OS certified with 5 years experience. Gregory Parsons: Network Installer Specialist and Certified CyberSecurity Junior Tech. Zeeshan Kazmi: Information Security, IT consulting and CISSP with 20+ years in the field. I look forward to handling all your IT needs in the Los Angeles area.
Overview

Hired 8 times

Serves Whittier, CA

Background checked

4 employees

3 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Venmo, and Zelle.

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Wear masks during the job

Disinfect surfaces touched during the job

Featured Projects

29 photos

  • Rental units

    Network Support Services

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Good 4.2

5 reviews

5
80%
4
0%
3
0%
2
0%
1
20%


pro avatar
Alannah F.
1 day ago
·

Hired on Thumbtack

Hired on Thumbtack

Did a great job. Contacted me right away and was very helpful.

Details: Personal • External hard drive • 1TB or less • My home, venue, etc. • At the pro’s location

Data Recovery Service
pro avatar
Stephen S.
Mar 5, 2022
·

Hired on Thumbtack

Hired on Thumbtack

Best IT company around. Great price value, and "can do" attitude.

Details: Personal (Home) • Technology support • Computer • My home, venue, etc.

Network Support Services
pro avatar
Kathy B.
Mar 2, 2022
·

Hired on Thumbtack

Hired on Thumbtack

I can't download thec app because I only have a flip phone.

Details: PC • Laptop • Cracked or damaged screen • My home, venue, etc. • Remotely (phone or internet)

Computer Repair
pro avatar
Javier R.
Feb 17, 2022
Gustavo built a hard wire cat 6 system through out my 3 story house where there were gaps with the wireless. The tv are all hard wired and there is no buffering and you can fast forward and rewind with great ease. He enhanced the wireless with setting a wireless relay on every floor. Just so much better a real upgrade.
TechPal Network Support's reply
I appreciate your business and looking forward to help you on your upcoming ones.
pro avatar
Mark B.
Mar 20, 2022
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Hired on Thumbtack

Hired on Thumbtack

This provider never confirmed an appointment- only that he was on his way at one point and said he would charge me for a cancellation. Providers need to confirm appointments. Add a step in the technology to ensure this happens.

Details: Personal (Home) • Commercial (Office) • Network setup and installation • Router • My home, venue, etc.

TechPal Network Support's reply
I apologize for the missed understanding, but when you contact me early in the morning, you were requesting same day assistance since it was an emergency. I mentioned that I already had an appointment scheduled for 1:30, to send me your address to work the logistics. After receiving your address. I send you a message to confirm that I was on my way and was going to take me 1.30 hrs to get there since I was coming from Whittier (65miles) following by other 2 messages which you didn’t reply until I was 20 mins away from your place and message me not to come, because you have already fix the problem.
Network Support Services
Credentials
Background Check

Gustavo Palacios

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    TechPal is customer satisfaction oriented. We provide Flexible, Scalable and Competitive prices.

  • What is your typical process for working with a new customer?

    For every new customer we always like to considering all possible options and provide to the customer the best objective solution for the best price.

  • What education and/or training do you have that relates to your work?

    5 year Field Tech Network Installer 2 years Network Certified Specialist Cal-State Long Beach- Cybersecurity program

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