First phone contact AND subsequent, in-person, one-hour session with Michelle Hannah was outstanding.
She is polite, courteous, promptly responsive to your queries, professional, yet friendly, warm, inspiring, and NATURALLY vibrant, positive, and energetic. She is also sincere and authentic - what I truly respect.
And she demonstrated her expertise immediately. I was thoroughly impressed. She is excellent at honing in right on my target desires and goals (be these implicit or explicit), and mirrors and articulates well my objectives.
She also is very good at obtaining clarity from me on any issues or points that are relevant to my objectives. This indicates to me that she is listening very well, and accurately, and is responsible to not misunderstand or assume/presume what I feel, think, or mean to say. In doing so, I feel that I am clearly heard by her. As such, she recognizes nuances that may either hinder or help me as I proceed forward. Terrific communication skills, and which do not feel forced or mechanical. She's fluid AND precise in how she communicates.
In her emphasis on the pragmatic, she quickly, effectively, and clearly breaks down my larger goals into realistic, do-able, non-intimidating chunks. This so that I will have a better chance at experiencing the positive re-inforcement of my having actually completed my step-by-step goals. Instead of feeling bogged down and discouraged, this gets me moving out of 'stuckness' and stagnation.
(Getting unstuck is difficult to do on one's own, when it comes to particularly sticky or stubborn issues. Including counter-productive ones that I've been tolerating for too long and to my detriment. So, Ms. Hannah's positive 'shake-up' activates me in the best ways, and in alignment with what is best in me.)
In her non-judgmental and compassionate way, Ms. Hannah affected my energy, my outlook, and my confidence immediately and for the better. And she did this without hype or false or artificial means, but in substantive and real ways (and matching what I feel about my true core self).
I feel that, with Ms. Hannah, my life situation and desired goals are genuinely validated. Terrific to feel that I have someone in my corner, in a healthy, productive way. Just invaluable.
She is also well organized. I was impressed with the introductory worksheets she asked me to fill out, before our first session, and the realistic, do-able homework she gave me to complete before our next session.
She understands the importance of positive momentum, as do I. Accordingly, I appreciated her recommendation that I schedule my next session not more than 9-10 days after the first one. I told her ahead of time that that's the kind of accountability I want and need, to keep me on track with my goals at this early stage.
In my estimation, Ms. Hannah went above and beyond for my first session. That said, I will not take her generosity of investment for granted. In fact, it's part of what motivates me to meet my goals: valuing her time and my time, and what we put into the work together, as client and coach. As I see it, this is not unlike an athlete who's inspired to do well, not just for herself but in appreciation of her coach's efforts as well.
She also works with a partner-coach whose business/finance background will be very helpful to some of my goals as well. But the partner-coach is not involved with my private sessions with Ms. Hannah. Those, I presume, would be separate sessions on an as-needed basis. A great complementary choice for a client to have.
The only area of improvement I would suggest, thus far, is that Ms. Hannah provide her office address on her initial intake material, once a client hires her. A simple, practical item of information.