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Smith Family Plumbing Heating and Air
Smith Family Plumbing Heating and Air

Smith Family Plumbing Heating and Air

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Introduction: We are a licensed bonded and insured Plumbing and HVAC business ready to deal with jobs of any size. We have 18 years of trade experience and hold a c-20 and a c-36 license. We hold two certificates from two different trade schools totaling 8 years of trade classes all done while working full time. We are family owned and operated and we are driven by customer service.
Overview

Hired 14 times

Background checked

License verified

2 employees

1 year in business

Payment methods

Cash, Check, Credit card, Venmo

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects

56 photos

  • Trenchless water main replacement

    Garbage Disposal Installation

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Very good 4.5

15 reviews

5
87%
4
0%
3
0%
2
0%
1
13%

Read reviews that mention:


Andres V.

Water Heater Repair or Maintenance

Donald S. and Eric P. are professional AF! I really appreciated the fact that Donald took the time to call me and set up an appointment for my projects. Please see below: -Flush on my tankless water heater -Unclog my shower drains -Install a water faucet I highly recommended them! I will be calling them back to install my expansion tank. Thanks guys! -Andrés
Jan 17, 2021
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Verified
Cecilia D.

Plumbing Drain Repair

Don & his partner were really easy to work with! I really loved the fact that they gave me a free estimate & came to see what was going on with my plumbing before anything. They gave me different options to work with as well! Got two new toilets installed and my sinks and showers snaked in the same day! Thank you so much!!
Dec 12, 2020
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Verified
Cindy R.

Water Heater Installation or Replacement

Both Don and Eric were very friendly and professional. They worked all day and into the night to complete the several projects we needed completed. Throughout the day they would keep us updated on what was going on. We definitely will call them back for future work. This time they relocated a tankless water heater and descaled it along with a few other jobs.
Jan 27, 2021
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Verified
Diane M.

Water Heater Repair or Maintenance

Couldn’t ask for a better experience. When our heater stopped working, Donald was very quick to respond. The work that was needed was explained to us in terms we could understand and we were given photos as to where the problems were. We were kept informed every step of the way. Justin and Alex were on time and such a pleasure to have in our home. They were very professional and adhered to safety protocols. We highly recommend Smith Family.
Jan 12, 2021
·
Verified
Douglas W.

Garbage Disposal Installation

Really appreciated the quick response. They were actually able to come earlier than planned and called to ask If that was okay. I am considered high risk for Covid complications, and they were extremely careful to meet my needs. Friendly efficient service. Highly recommended.
Nov 19, 2020
·
Verified
Credentials
License

License Type: C20 – Warm-Air Heating, Ventilating And Air-Conditioning Contractor (CA)

License verified on 10/27/2020

License

License Type: C36 – Plumbing Contractor (CA)

License verified on 10/27/2020

Background Check

Donald Smith

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    We are a family owned and operated company who offers some of the most competitive pricing in our industry. We also use the best quality parts and offer great warranties. We also don’t hide any fees or taxes. The price we agree on is what you will pay

  • What is your typical process for working with a new customer?

    I try to make customers feel comfortable since I’m a stranger in their home. I listen to the issues and concerns. I’ll ask questions about the issue so we don’t come to the wrong conclusion on what the problem is. I will offer different solutions available not just what’s easy for me. I’ll fix the problem then let the customer know the work I did for them is under warranty so if they have any issues or concerns at all that we will fix it under warranty.

  • What education and/or training do you have that relates to your work?

    5 years plumbing trade school. 3 years hvac school. Two contractors licenses and 18 years of in the field experience

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