- What should the customer know about your pricing (e.g., discounts, fees)?
We offer 4, 8, or 12-month programs with a discount when you pay in full. Train as often as you like and pay one flat rate to work with any of our trainers.
- What is your typical process for working with a new customer?
We have a consultation to discuss your goals so we know which trainer to recommend for you. We also decide how many times a week you want to train. Once you purchase a package, you manage all your sessions and communicate with our trainers right from our app. We come directly to you so you can stay accountable and make sure it's convenient.
- What education and/or training do you have that relates to your work?
Our trainers are top verified, certified personal trainers and fitness pros who have specialties in all different areas, from yoga to self-defense. If you don't see it on our app yet, request it and we'll find a pro to work with you.