- What should the customer know about your pricing (e.g., discounts, fees)?
I give you a fixed price that won't change unless you change something. I will give you pricing for different options if you'd like to see the price difference for optional upgrades.
- What is your typical process for working with a new customer?
After an initial phone conversation, I will come meet you in your home to discuss how I may help you. We will work together to talk through options and I will give you pricing on the options we decide upon. I typically will cut and build everything at your home. I usually set up my tools in your garage. I'll need about a car space and a half. I try my best to maintain a clean work space (but there will be dust, and it travels). After I am finished, I sweep up after myself and use my compressor to blow any dust off the things in your garage.
- What education and/or training do you have that relates to your work?
One degree from the School of Hard Knocks. I've been doing this since 2002.