I hired Shawn on a friend's recommendation. She was right in recommending as he was fast and efficient. My dilemma was hooking up a printer and assisting in setting up my computer to talk to the printer. My computer is old and needed special attention. The work lasted about 1 1/2 hr. and he took my old printer with him so I didn't have to worry about proper disposal. I appreciated his expediency in coming to my home and addressing my issue with knowledge and efficiency. The only improvement I would suggest comes from me and my lack of knowledge. I need to know what he is talking about at times.
Steven was knowledgeable and prepared for most any repair, where there was a concern he communicated the facts, He went the extra mile and did a good job on the repairs. I would recommend him to my friends who need help with hardware repair
Mr. Yocum came to my house and evaluated my printer. His technical knowledge and ability to communicate details are both excellent. He helped me make informed decisions. He went beyond what I expected, as he explained the repair options. He then purchased and installed a new printer, all while explaining details and enhancing the printers features. He showed respect and care, as he assured my understanding of options. He also helped me make decisions by patiently understanding my specific quirks.
My Private It showed up, to my house, and changed the screen. It was a bust because it had a hardware issue (HP sent a bad screen). He came BACK out again, at my workplace, and changed it with a working screen. Great work. Would use them again.
Terry answered my questions about a printer that needed to be fixed right away! He was so kind over the phone and in person. He had amazing customer service and really made sure that my company got what it needed in a timely manner and at a very reasonable price!
My printer was jammed so I took it in to have it fixed. The staff was very knowledgeable and polite and easy to work with. My printer was fixed right away. I will continue to take my printer for regular maintenance I would recommend this company.