|Sunday||8:00 a.m. to 7:00 p.m.|
|Monday||8:00 a.m. to 7:00 p.m.|
|Tuesday||8:00 a.m. to 7:00 p.m.|
|Wednesday||8:00 a.m. to 7:00 p.m.|
|Thursday||8:00 a.m. to 7:00 p.m.|
|Friday||8:00 a.m. to 7:00 p.m.|
|Saturday||8:00 a.m. to 7:00 p.m.|
About this pro
3 years in business
122 hires on Thumbtack
Alex is a great professional. He was right on time and thoroughly tested my AC unit to troubleshoot and identify the issue. He also explained what he was looking for, what he found, and what I should look out for in the future. I recommend Alex to anyone looking for a trustworthy pro.Sep 10, 2018VerifiedAlex H.'s reply
Thanks David, it was a pleasure to meet you and get your AC running again. And look for me sometime at Nalen's
Alex was very professional and well mannered. Will call him again if needed.Jul 20, 2018VerifiedAlex H.'s reply
Thanks Allen, glad I could help!
Alex was fantastic. I had another company no show. He responded to me immediately and came out on very little notice to do the work. He explained all of the values he was checking to make sure that both the furnace and AC were working properly (or not working). Not only did the job get done in a timely manner but I have a much better understanding of both systems now. Very satisfied with the work and would hire again.Jun 22, 2018VerifiedAlex H.'s reply
Julie thank you for having come by, I wish you the best on your project and other properties. Alex
Alex came out the evening that I submitted the request. He is very knowledgeable, personable and fair in his pricing. We’ll definitely be using him again- although hopefully not too soon.Jun 18, 2018VerifiedAlex H.'s reply
Thank you Elizabeth, I hope all works well for a long time. Alex
Awesome experience. Alex was able to get us taken care of and even gave us pointers on how to do small maintenance on our unit!Jul 1, 2017Alex H.'s reply
Thank you, I appreciate the opportunity to work for you.
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- What should the customer know about your pricing (e.g., discounts, fees)?I give a flat rate price for a job based on everything I can see and it does not change, even if my equipment prices reasonably go up unexpectedly. When a customer pays by the the hour they are penalized (pay more) if someone is slow, if a technician is very good and can complete the job faster he is penalized (paid less). One price for the job is good for everyone
- What is your typical process for working with a new customer?Free diagnosis of a system not working properly or a FREE site visit to determine what new equipment or system would work best to fit the wants and needs.
- What education and/or training do you have that relates to your work?National Mechanical Masters License NATE certified, natex.org Continuous classes to either learn about new products or just refresh on regular maintenance and diagnosis of systems.