Trent is a pro. Not only a nice guy but reliable, and less expensive than any other bidder. He had ideas and listened, and then went and made our metal and cable staircase railing (it replaced a wood one). He might be a bit more attentive to calling when running late, but that was minor. He built and installed the railing exactly on time, and even came back a few times to correct some minor flaws in the finish. And, he even helped with a cabinet that had collapsed - separate from this project! A dependable guy, who delivers the goods!