Boulder Technical Assistance LLC

Boulder, CO

Get up to five quotes from pros like Boulder Technical Assistance LLC within hours. Get Quotes

About this pro

What do you enjoy about the work you do?

By far it is helping people. It's a very rewarding business, people start out in frustration and anger, and end up happy. Doesn't get any better than that.

Location

Boulder, CO 80303

Years in business

4

Number of employees

3

Times hired on Thumbtack

7

Reviews

4 Reviews
  • Rob W. Oct 7, 2016
    Router Setup and Installation Services
    Verified Review
    Would not recommend this company they came out completely unprepared for the project
  • Sam P. Jul 16, 2016
    Computer Repair
    Verified Review
    Great people - helped me with mother in -law. Super nice and easy to communicate with. Outstanding service
  • Tim M. Mar 22, 2016
    Computer Repair
    Verified Review
    The technician arrived on time and diligently worked through our system to identify the issue. Everything has operated smoothly since their service.
  • Craig L. Jun 27, 2015
    Computer Repair
    Verified Review

Q&A

What types of customers have you worked with?
At the top of the list is slow computers. Next is problems with viruses, weird ads popping up or your browser going to pages you didn't click on. Then error messages like a "DLL" is missing, or a program won't start. From there on it really gets into mixed bag - lost internet connection, mouse stops working, can't connect to wireless, email doesn't work when traveling, etc. Also there are requests for help where there is no problem: Set up wifi, install programs, install a printer, even "how can I get pictures off my camera." It's what makes our job so fun, the possibilities are endless!
What advice would you give a customer looking to hire a provider in your area of work?
Look closely at experience and professionalism. Computers and software are extremely precise, working with them at a high level takes a certain type of person - exacting, detailed, sharp. Avoid know-it-alls, they're forming ideas before you explain the problem fully. You want a very good listener, and also a person that speaks in plain english. Someone talking in geek speak is either trying to be impressive doesn't have good communication skills.