FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide clear, detailed estimates with no hidden fees. Pricing is based on the project scope, surface conditions, and access requirements. We use high-quality labor and materials to ensure long-term results—not just a quick paint job.
- What is your typical process for working with a new customer?
Our process is built for clarity, professionalism, and a great client experience from start to finish: 1. Intro Call – Quick conversation to align on goals, budget, and timeline. 2. On-Site Estimate – We walk the space, take measurements, and identify prep needs. 3. Written Proposal – You’ll receive a detailed scope of work, warranty information, and transparent pricing. 4. Scheduling – Once approved, we lock in your project on our calendar. 5. Production – Our crew delivers high-quality prep and paint work with daily protection and cleanup. 6. Daily Communication – We provide clear, daily updates throughout your project so you're never left wondering what's happening. 7. Final Walkthrough – We ensure every detail meets our standard before we wrap. 8. Follow-Up – After the project is complete, we check in to ensure everything still looks great and you’re 100% satisfied. We’re especially proud of our communication throughout every step—it’s one of the top reasons clients refer us and work with us again.
- What education and/or training do you have that relates to your work?
Our team is trained in proper surface prep, paint systems, and product selection through ongoing education with Sherwin-Williams and Benjamin Moore reps. We also use in-house systems for WRR (Wash, Rinse, Repeat) prep and high-standard finishes.