Our business with this company was to have a good holiday photo shoot of myself, my boyfriend, and our two dogs. I originally gave this business 3/5 stars due to them not giving us the raw images which we had requested at the time of the photo shoot, as well as hitting us with an extra $75 at the end for 'editing'. I changed my rating because they finally did give us the raw images (but not before a lot of begging and reminding from me). We were still slightly disappointed about the extra charge for editing. My boyfriend's dad owns a business similar to this down in Louisiana. He is more than capable of editing the photos himself and creating cards, albums, webpages, etc. This is what we told the photographer and editor at the end of the photo shoot, to which we got a response of "I just don't like it when other people edit my photos, I'm sure you understand" ... So because you 'don't like it' we have to pay $75?!? While everyone was very friendly during the shoot, things got very uncomfortable during the check-out/results/payment stage. I feel like they could have been more upfront about costs and let us know that they do not like to release the raw images. There were other photographers that were charging $150 flat for the session, that I didn't choose because I thought it would only take an hour and $75/hr was more reasonable than $150 .. Not the case. We got hit with $150 anyway and didn't get the results we were hoping for. While there were some good/cute pictures, there weren't nearly as many usable ones as I would have liked. Only one to choose from that had my two dogs and myself. Basically, things could've gone a lot better all around. Live and learn I suppose.