2. The Creative Technologies LLC
- 14 years in business
- 163 hires on Thumbtack
- Serves Clayton, CO
"It was pretty embarrassing to have a computer problem I couldn't solve myself -- but much more embarrassing to have my most important hard drive fail and not have any backups. Really, I know better.
I tried everything I could to recover the data off of a hard drive that could not be detected by any machine in my house, but I failed miserably. Desperate, I took it to Creative Technologies, and within a few days I had all of my data back. I still don't know why they could see the drive and I couldn't, but I don't really care. I'm just elated to have my pictures and music back!
Two very, very awesome things:
- Lady told me they wouldn't charge me unless they could recover my data (never met a tech company who didn't charge something just to take a look)
- they quoted me one price upon dropping off my drive and when I went to pick it up, charged me $30 less, even though I was already prepared to write the check for the quoted amount. they would have totally gotten away with charging me more
I've learned my lesson, and hopefully I will not need his help again. However I'm glad to know Creative Technologies are around if I find a problem I can't solve."