It’s free with no obligation to hire
Hired 17 times
6 years in business
Cash, Check, Paypal
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jun
Jul - Dec
Photos and Videos
Washer / dryer,
Oven / stove,
Appliance Repair or Maintenance
Bill communicated leading up to the repair and was very responsive. He is quick and efficient, completing the repair of my dryer with as minimal parts cost one could hope for, and explained what had happened, how he fixed it, and why it occurred. I found this very helpful and increased my trust in his workmanship. I highly recommend Bill with Murphy Appliance Repair. I will be using him for any future household needs and recommend him to my family, friends, and neighbors.Jan 10, 2019Verified
Couldn't ask for a better appliance repair experience. He gave me different repair options, and when none of them looked like a good option, he installed the new dishwasher for me. Will definitely use again.Mar 5, 2018
I have four-plex rental unit and appliance repair is an ongoing challenge until i found Murphy Appliance repair. This guy stands so far above all the others that he has no competition for price, coming when promised, and quality work. simply the best I've ever hadFeb 22, 2018
We have used MURPHY Appliance Repairs for years either at out home or rental properties. Before I found Bill MURPHY I had used several different companies and non come close to Bill's prices, knowledge, response time or professionalism. I have recommended him to several friends and they all have been very happy with him. I totally trust him!!!Mar 3, 2018
Appliance Repair or Maintenance
Was thorough in diagnosing the problem and locating the potential repair part.Jun 22, 2018Verified
- What should the customer know about your pricing (e.g., discounts, fees)?An affordable diagnostic fee of $70 will be charged for our visit, but this charge will be dropped if you decide to have your appliance fixed by us. This is the best appliance repair rate in Colorado Springs! Your total repair-service charge will consist of $80 plus the cost of any needed part. Your repairman is paid what he/she earns on your service call: we are not charging you to help pay for other employees behind the scenes. We won't mark-up needed replacement parts to their retail price. We get a discount on parts and can pass those savings on to you! We are committed to five fundamental values: honesty, trust, fairness, respect, and responsibility.
- What is your typical process for working with a new customer?1. Establish contact. 2. Inquire: "what is going on or not going on with your appliance". 3. Obtain information: brand, model number (VERY IMPORTANT! needed to: determine price and availability of possible parts, formulate a diagnostic/repair plan ahead of time, contemplate repair nuances between different makes/models.) 4. Give cost projection. 5. Establish an appointment day/time. 6. Ask for residence address.
- What education and/or training do you have that relates to your work?Working on appliances since 2002. Re-entered local (Colorado Springs) traineeship in 2013 to update, hone skills. Started my own company in 2014.